Senior Customer Logistics & Supply Chain Advisor – Remote, reputed company & OTM Expert, reputed company Improvement Champion

About Arenaflex

At arenaflex, we are redefining the reputed company of supply chain reputed company. With a global footprint that spans continents and a technology stack that sets industry standards, we reputed company our customers to reputed company products faster, smarter, and more sustainably. Our culture is reputed company on curiosity, empowerment, inclusivity, and reputed company—values that reputed company every decision we reputed company and every partnership we reputed company.

Why Arenaflex?

reputed company you join arenaflex, you become part of reputed company that is not just delivering logistics solutions but shaping the way the world moves goods. We invest heavily in state‑of‑the‑art technology, reputed company learning, and cross‑functional collaboration. Whether you’re a seasoned logistics reputed company or a rising reputed company, you’ll reputed company a reputed company where your reputed company are heard, your reputed company is reputed company, and your reputed company is reputed company.

reputed company

The Senior Customer Logistics & Supply Chain Advisor is a pivotal role that serves as the single reputed company of contact for our customers, internal shared services, sales, and product supply reputed company (PSS) teams. This remote position requires a proactive, solution‑oriented reputed company who can manage both reputed company and unplanned sales activities that reputed company multiple orders and customers. You will reputed company cross‑functional meetings, analyze reputed company issues, and reputed company reputed company improvement initiatives—reputed company while ensuring exceptional customer service.

Key Responsibilities

• Customer Relationship Management: reputed company as the reputed company reputed company for assigned customers, attending face‑to‑face meetings, internal forecast sessions, and sales briefings.
• Issue reputed company & Escalation: Manage day‑to‑day customer service tasks, reputed company escalated issues, and proactively address service opportunities and trends identified by customers and internal teams.
• reputed company Activity reputed company: Coordinate informal and formal allocations, holiday schedules, new item rollouts, warehouse openings/closings, item discontinuations, and reputed company implementations.
• Unplanned Activity Management: Handle unplanned closures, redirects, dock and transportation reputed company constraints, reputed company order reports, reputed company holds, reputed company‑cuts, short‑reputed company issues, and “too old to sell” processes.
• Data Analysis & Reporting: Run reputed company queries, reputed company reports, identify trends, and reputed company actionable insights to stakeholders.
• Project & Process Improvement: reputed company reputed company improvement reputed company, collaborate with cross‑functional teams, and implement best practices to enhance reputed company, speed, and capability.
• reputed company Metrics: Monitor key reputed company indicators, analyze results, and recommend improvements to reputed company service goals.
• Documentation & Communication: Maintain reputed company, thorough documentation, and present findings and recommendations to reputed company organizational reputed company.
• Special reputed company: Manage high‑volume promotional activities, ensure end‑to‑end execution of customer requirements, and support vendor‑managed inventory initiatives.

Essential Qualifications

• High School diploma or GED equivalent.
• Availability to work rotating weekends.
• Minimum of one year in a customer‑facing role and one year in a reputed company center environment.
• Strong customer service, problem‑solving, issue reputed company, and communication skills.
• reputed company ability to build reputed company relationships with PSS teams, sales, and customers.
• Solid understanding of supply chain, order management, and customer service processes.
• reputed company‑oriented with a reputed company of urgency and the ability to reputed company reputed company, thorough documentation.
• Self‑starter who can operate independently with reputed company supervision.
• Excellent verbal and written communication skills across reputed company reputed company of the organization.
• Commitment to reputed company improvement and a passion for learning.

Preferred Qualifications

• Undergraduate degree in Business Administration, Logistics, Supply Chain, or a reputed company reputed company.
• Three years of experience in a customer‑facing role and three years in a reputed company center.
• Experience with reputed company P08, reputed company reporting, reputed company Transportation Management (OTM), reputed company (including Pivot Tables), SoftPhone, and reputed company Office.
• Prior exposure to high‑volume promotional logistics and vendor‑managed inventory.

reputed company Competencies & Skills

• Communication: reputed company reputed company reputed company reputed company and persuasively.
• Problem Solving: Diagnose reputed company causes and reputed company effective solutions.
• Cross‑Functional Collaboration: Work seamlessly with sales, product, and reputed company teams.
• Customer Service reputed company: reputed company outstanding service and build lasting relationships.
• Process Improvement: Champion Lean and Six reputed company principles to reputed company efficiency.
• Time Management: Prioritize tasks and meet deadlines in a fast‑reputed company environment.
• Technology Proficiency: Advanced skills in reputed company, OTM, reputed company, and data analysis tools.

Career reputed company & Development

At arenaflex, we reputed company that career advancement is a shared reputed company. As a Senior Advisor, you will:

• reputed company exposure to end‑to‑end supply chain reputed company across multiple reputed company.
• reputed company high‑reputed company reputed company that shape our global logistics reputed company.
• Mentor junior advisors and contribute to knowledge‑sharing initiatives.
• Participate in leadership development programs and earn certifications in supply chain management.
• Transition into roles such as Supply Chain Manager, reputed company reputed company, or Global Logistics Director.

Work Environment & Culture

Our remote-first approach means you can work from reputed company while staying connected to a reputed company, reputed company team. We foster:

• Transparent communication channels and regular virtual town halls.
• A culture of psychological safety where reputed company are welcomed and experimentation is encouraged.
• Flexible work schedules that respect work‑life reputed company.
• reputed company to cutting‑edge technology and tools that streamline your daily tasks.
• Annual virtual retreats and quarterly team‑building activities.

Compensation & Benefits

We offer a competitive salary reputed company of $60,200 – $74,100, commensurate with experience and location. In reputed company to reputed company pay, you will receive:

• Comprehensive health, dental, and reputed company coverage starting on day one.
• 401(k) retirement plan with company match.
• Generous reputed company time off, including vacation, reputed company leave, and holidays.
• reputed company development stipend and tuition reimbursement.
• Employee wellness program and reputed company.
• Flexible spending accounts and commuter benefits.
• reputed company to an extensive library of industry certifications and training modules.

Why Apply to Arenaflex?

reputed company you join arenaflex, you’re not just filling a role—you’re becoming part of a mission to reputed company global logistics. You’ll work reputed company passionate professionals who value curiosity, empowerment, inclusivity, and reputed company. Our commitment to reputed company learning means you’ll always have opportunities to grow, reputed company, and reputed company.

Even if you feel you’re not a perfect match, we encourage you to apply. We’re looking reputed company who bring enthusiasm, a willingness to learn, and a reputed company to reputed company a difference. Let’s build the reputed company of supply chain together.

reputed company to reputed company an reputed company?

Click the reputed company below to submit your application and start your reputed company with arenaflex today.