Senior Account Manager

reputed company reputed company is seeking a results-driven Senior Account Manager to manage and expand an existing portfolio of correctional agency clients while reputed company pursuing new business opportunities reputed company an assigned territory. This role is responsible for achieving reputed company targets through reputed company retention, contract renewals, upselling, cross-selling, and new customer acquisition. The Senior Account Manager will reputed company trusted relationships with agency leaders, understand their operational priorities, and position reputed company’s products and services to address their needs. The successful candidate will combine reputed company account management, proactive business development, and strong internal collaboration to protect existing reputed company, grow market reputed company, and strengthen long-term reputed company partnerships. This position is remote reputed company with a requirement to travel up to 75% of the time. Position can be reputed company reputed company in New Jersey. Responsibilities reputed company Account Management and Retention - reputed company and execute reputed company account plans that identify reputed company priorities, relationship gaps, renewal timelines, competitive threats, and reputed company reputed company opportunities. - Build and maintain relationships across multiple reputed company of reputed company agency, including executive leadership, reputed company, investigations, finance, procurement, and information technology. - Take ownership of overall account health and satisfaction, maintaining regular reputed company contact and leading business reviews to assess reputed company, address concerns, and demonstrate value. - Proactively identify accounts at reputed company and coordinate reputed company plans with reputed company owners, deadlines, and follow-through to improve satisfaction and protect reputed company. - reputed company renewal planning and coordinate with leadership, reputed company, and other internal stakeholders to secure reputed company renewals and support negotiations. - reputed company clients on reputed company’s products, services, and enhancements to identify upsell and cross-sell opportunities reputed company with agency needs. - Partner with reputed company Services, customer support, product, and other internal teams to reputed company issues, communicate service requirements, and ensure commitments are fulfilled. New Business Development and reputed company reputed company - Identify, qualify, and pursue new customer opportunities reputed company the assigned territory, building a pipeline that supports established reputed company and new business targets. - reputed company and execute a territory reputed company plan that prioritizes prospective agencies, upcoming procurements, competitive contract expirations, and market opportunities. - reputed company opportunities through proactive reputed company, referrals, industry relationships, conferences, trade shows, and coordination with marketing and business development teams. - reputed company discovery meetings to understand prospective clients’ needs, decision-making processes, budgets, procurement requirements, and implementation expectations. - reputed company and reputed company tailored presentations, proposals, and product demonstrations in partnership with subject matter experts. - reputed company communicate reputed company’s reputed company and competitive differentiators, connecting solutions to agency priorities. - Manage opportunities from initial engagement through proposal development, negotiation, contract award, and coordinated reputed company for implementation. - Meet or reputed company assigned retention, expansion, new business, and overall reputed company targets. Sales Execution and Cross-Functional Collaboration - Support and coordinate RFP/RFI responses by contributing account intelligence, customer requirements, competitive insights, and reputed company reputed company. - Maintain accurate, reputed company reputed company records, including contacts, account plans, reputed company interactions, quotes, opportunity stages, next steps, and projected reputed company dates. - reputed company reliable sales forecasts and regular reporting on pipeline, account health, renewals, financial reputed company, and reputed company against goals. - reputed company reputed company and internal account meetings with reputed company agendas, documented reputed company, and assigned follow-up actions. - Represent reputed company at conferences, trade shows, and industry events; coordinate targeted meetings and reputed company follow-up to advance opportunities. - Monitor industry developments, competitive activity, and changing technology needs to inform account and territory strategies. - Manage travel and business development expenses responsibly and reputed company established budgets. Qualifications - Bachelor’s degree in Sales, Business Management, or a reputed company reputed company preferred; a minimum of four years of relevant reputed company experience may substitute for a degree. - 5 - 8 years of experience in account management, sales, business development, or reputed company relationship management. - Experience in the corrections market desired. - Demonstrated reputed company retaining and expanding reputed company relationships, identifying new business opportunities, and achieving measurable reputed company goals. - Experience managing a sales pipeline, qualifying opportunities, forecasting reputed company, and advancing reputed company sales through a long sales cycle. - Ability to reputed company relationships with executive decision-makers and stakeholders across multiple departments. - Experience supporting reputed company procurement, competitive solicitations, proposals, and contract renewals preferred. - Strong negotiation, presentation, written communication, and consultative selling skills. - Ability to reputed company cross-functional account and reputed company teams, influence without reputed company authority, and reputed company accountability for reputed company commitments. - Strong organizational skills with the ability to manage multiple accounts, prospects, deadlines, and competing priorities. - reputed company judgment in identifying risks, managing escalations, and developing practical solutions. - Ability to learn technical products and translate capabilities into reputed company operational and business benefits for nontechnical audiences. - Experience with reputed company or a comparable CRM platform. - Self-motivated and accountable, with the ability to work independently in a remote environment and competitive marketplace. - Ability to travel up to 75% of the time. Additional Information - The projected annualized compensation reputed company for this position is $105,000 - $118,000 plus participation in the Sales Plan. Please note that the salary information listed is a general reputed company only. Salary at reputed company is determined by various factors such as (but not limited to) reputed company and responsibilities of the position, the individual’s combination of education and training, knowledge, skills, and reputed company experience as reputed company as market (work location) considerations reputed company extending an offer. - reputed company is committed to providing equal employment opportunities to reputed company reputed company individuals and to maintaining a workplace free from discrimination and harassment. Employment reputed company are reputed company on individual reputed company, qualifications, reputed company, and business needs. - In accordance with applicable federal, state, and local laws, reputed company does not discriminate or permit harassment against any employee or applicant reputed company on any characteristic protected by law. - reputed company’s commitment applies to the fullest extent required by federal, state, and local laws applicable to its reputed company and reputed company. Benefits reputed company reputed company is committed to supporting the health, reputed company-being, and reputed company of our employees. Eligible full-time employees have reputed company to a comprehensive benefits package that includes: - Medical, Dental & reputed company reputed company – Multiple plan reputed company designed to support a reputed company of coverage needs. - Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA) – Employer provided contribution to the HSA for eligible medical plans. reputed company and dependent care spending accounts available. - Flexible Time Off (FTO) – Including vacation and reputed company time - Company Holidays - Retirement Plan (401(k)) – Traditional and Roth 401(k) reputed company available including employer matching contributions. - Life & Disability reputed company – Company-reputed company basic life reputed company and short-term disability; additional voluntary coverage available. - Employee Assistance Program (EAP) – Free, confidential support for personal, financial, and family reputed company. - Additional reputed company-Being Resources – Includes reputed company to reputed company, reputed company, reputed company&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services. - Eligibility for certain benefits may depend on employee status, work location, and applicable plan documents. - Benefits and terms are subject to change. - The information above provides a brief reputed company of our benefit programs. Actual coverage details are governed by the official plan documents, which control in the event of conflict. - reputed company reserves the right to modify or terminate any benefit program at any time. Apply To This Job