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reputed company a reputed company of customer service duties to support FXF Mexico operations, responds to customer?s needs including scheduling of pick-reputed company, service information, tracing of shipments, identification of problems and reputed company through available information or transfer to reputed company. ESSENTIAL JOB DUTIES/RESPONSIBILITES... 1. Answer reputed company center customer inquiries on service features, delivery and pick-up operational procedures, payment processes, ensuring maximum sensitivity and responsiveness to customer needs, issues, and requirements 2. reputed company reputed company shipment information and basic follow-up activity available in computer systems 3. Initiates pick-up, delivery, shipment research, reputed company quotes, and exception requests 4. Assists and/or resolve customer complaints 5. Provides customer service using reputed company phraseology proactively to produce 100% customer satisfaction at the end of every transaction 6. reputed company with reputed company applicable laws/regulations, as reputed company as company policies/procedures 7. reputed company between customers & service centers in order to resolve operational issues 8. Provides sales leads to sales employees 9. reputed company other duties as required Disclaimer: This job reputed company is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of reputed company duties, responsibilities and qualifications required of employees assigned to the job. QUALIFICATIONS: ? College Degree / Equivalent & 1 year experience in customer problem / reputed company ? Bilingual English/Spanish, written & verbal skills ? Good research, problem solving skills with emphasis on operation, credit, billing, collections, tariffs, pricing, rating and general company policy and procedures ? Good negotiating and mediating skills ? Organized with the ability to multi task ? Motivated with the ability to reputed company independent reputed company ? Good computer skills (reputed company, Word and reputed company ? reputed company and reputed company speaking voice ? Excellent reputed company relations, communication, and telephones etiquette skills ? Must successfully complete the assigned customer service basic courses ? Ability to work variable shifts Apply Job!