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Senior Director, Franchise Leadership- Heartland

Remote, USA Full-time Posted 2025-11-03
Location: St. Louis or Kansas City. Travel: 50... Domestic relocation included The Director of Franchise Operations is accountable for the ongoing partnership with Heartland to drive all aspects of the Coca-Cola business. Key deliverables will be agreement to, and execution of detailed annual business plans based on mutually agreed to company / bottler objectives as well as specific capability plans to enable a sustainable long term business model. What You’ll Do for Us  Ongoing Bottler Management: Relationship & Contractual management: • Manages all aspects of Bottler relationships with Coca-Cola North America and serves as primary contact • Responsible to manage a holistic business agenda through network collaborative way of working. • Ensures development of annual investment letter with Bottler agreements on Price-Package-Trade decisions • Gains agreement to Customer Leadership Council SKU/pricing decisions and customer governance. • Supports Alternate Route To Market process • Gains agreement to Customer Trade Marketing • Maintains business continuity Business Planning: • Responsible to develop a growth vision, strategy and tactics aligned with NA 2035 Vision as well as ABP Process to warrantee bottler sustainable and profitable growth. • Ensures Market/Bottler business assessments are completed and incorporates assessment/opportunities into plans • Builds and directs the development of an annual commercial plan & tactical objectives with Bottler • Gains commitment to commercial plan components and resources needed to fully execute Business Plan and Stewardship: • In conjunction with Bottler, actively manages bottler P&L to achieve annual objectives • Weekly/monthly performance management stewardship; Revenue, Gross Profit, Transactions, Incidence and Value Share • Monitors performance versus execution objectives, re-plans as necessary and provides feedback to key stakeholder Qualifications & Requirements: • Bachelor’s degree required. Master’s degree a plus. • 5 – 10 years Coca-Cola System/direct bottler experience • Understanding of franchise relations aspects of Coca-Cola North America system • Cross functional working knowledge (customer, commercial, product supply, customer care, sales operations, etc.) • Understanding of bottler operations • Complex project management capabilities • Direct accountability for franchise leadership with an Independent Bottler • Experience and understanding of running the full value chain • Full understanding of system and bottler economics including P&L What We Can Do For You • Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world, including Coca-Cola, Simply, Fairlife & Topo Chico. • Expansive & Diverse Customers: We work with a diversified group of customers which range from retail & grocery outlets, theme parks, movie theatres, restaurants, and many more each day. SkillsInfluencing; Distribution Operations Management; Annual Business Planning; Customer Relationship Management (CRM); Business Plan Implementation; Financial Performance Management; organization; Teamwork; Negotiation; Channels Strategy; Strategic Leadership; Contract Management; Capacity Planning Apply Job!  

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