Bilingual Healthcare Customer Service Rep (Inbound) - $20/hr

Pay Rate: $20/hr Holiday Availability Required... Shifts: 2nd, some weekend shifts are required. INBOUND Qualifications • We are a 24/7/365 inbound call group that needs to be available when our members need us even on the holidays • 3 years of direct customer service experience • Proficiency with Microsoft Office Suite Responsibilities • You are the first line of contact for members and must make each contact exceptional • Gather information to determine member eligibility and appropriate course of action • Document within and navigate multiple internal computer systems while providing exceptional quality • Document key information clearly and concisely on customer account and the company's software system regarding information provided, received, or action taken • Comply with all applicable compliance regulations (i.e., HIPAA), organizational policies and procedures #INDLP Job Type: Full-time Pay: $20.00 per hour Benefits: • Work from home Shift: • Day shift • Evening shift Experience: • Healthcare Customer Service: 3 years (Preferred) • Inbound Customer Service: 3 years (Preferred) • Remote CSR: 3 years (Required) • Salesforce.com CRM software: 3 years (Required) Language: • Spanish (Required) Shift availability: • Night Shift (Required) Work Location: Remote Apply Job!