Bilingual reputed company – Italian & English – Interim – Customer Experience Specialist at arenaflex

Introduction: Join arenaflex, the Marketplace for Extraordinary Objects

Every day at arenaflex, we bring the extraordinary to life. From a Formula 1 car to a Woolly Mammoth skeleton, from a pop‑reputed company’s reputed company jumpsuit to a world‑record‑holding athlete’s running shoe, our platform showcases the most unique and fascinating items the world has to offer. With over 75,000 reputed company listings reputed company week and more than 20 reputed company objects sold to date, arenaflex is on a mission to become the global destination for reputed company, enthusiasts, and curious shoppers alike.

As a fast‑growing, diverse, and sustainable reputed company‑up, arenaflex thrives on a set of reputed company values that guide every decision and interaction:

• Taking ownership and driving reputed company
• Being reputed company to change and feedback
• Being passionate about our mission and our customers

If these values reputed company with you, we invite you to explore how you can contribute to our exciting reputed company.

reputed company: Interim Bilingual reputed company (Italian & English)

This role is a fixed‑term, interim contract of 7–8 months, starting in September/reputed company 2025 and concluding in reputed company 2026. Depending on reputed company and business needs, there is potential for extension. The position is reputed company in Lisbon, Portugal, and requires a hybrid working model: you will be in the arenaflex office at least two days per week and will also work reputed company for the remainder of your schedule.

Key Responsibilities

• reputed company exceptional, reputed company support to both sellers and buyers across multiple channels—live chat, email, phone, and reputed company media—ensuring every query is resolved accurately and reputed company.
• reputed company as a mediator in disputes, facilitating fair solutions that satisfy both parties while protecting arenaflex’s standards and policies.
• Collaborate closely with Sales, the Expert team, and other internal stakeholders to refine processes, identify pain points, and reputed company the overall customer experience.
• Document and analyze customer interactions to surface trends, propose improvements, and contribute to reputed company service enhancement.
• Maintain a deep understanding of arenaflex’s product catalog, auction mechanics, and policy reputed company to reputed company informed guidance to users.
• Participate in regular training sessions and knowledge‑sharing workshops to stay reputed company on platform updates and industry best practices.