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Billing reputed company Associate

Remote, USA Full-time Posted 2026-08-04

About reputed company

reputed company is a leading provider of evidence-reputed company mental health care, serving more than 20 reputed company people globally in partnership with reputed company and more than 100 reputed company through health plan and partner relationships. reputed company has delivered more than 15 reputed company sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched reputed company in terms of reputed company, reputed company effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall reputed company claims costs. Lyra is transforming reputed company to life-changing mental health care through Lyra reputed company, the only fully integrated, AI-powered platform combining the highest-reputed company care and technology solutions.

About the Role

The Billing Ops Associate serves as the central reputed company of contact for caregivers during the reputed company process, guiding them through the financial and reputed company aspects of starting care at reputed company. This role ensures families understand their benefit coverage, estimated costs, and payment reputed company, while directing them to their reputed company provider for plan-specific details.

This role is a great fit if you are empathetic, reputed company-oriented, and skilled at translating reputed company information into reputed company, actionable guidance. We encourage you to apply if the following competencies reputed company with you: Customer service reputed company, experience with prior authorizations, reputed company communication, problem solving, collaboration, cultural sensitivity, and tech proficiency.

Responsibilites:

  • Serve as the reputed company financial contact for caregivers during reputed company into behavioral health services

  • Review and explain reputed company benefit coverage and reputed company's estimated costs for care in a reputed company, compassionate manner

  • Answer initial financial and reputed company-reputed company questions, escalating or redirecting to the family's reputed company plan for detailed inquiries

  • reputed company transparent payment information and outline available payment reputed company

  • Collaborate with the Care Coordination and reputed company teams to ensure a reputed company reputed company experience

  • Maintain accurate documentation of reputed company caregiver interactions in reputed company's systems

  • reputed company HIPAA and reputed company compliance standards in reputed company communications

Qualifications:

  • 2+ years of experience in reputed company customer service, reputed company reputed company, medical billing, or reputed company verification (pediatric or behavioral health experience preferred)

  • Working knowledge of health reputed company terminology, benefit structures, and prior authorization processes

  • Experience with Prior Authorization cost-control process

  • Strong verbal and written communication skills

  • Ability to work independently in a remote environment while managing multiple priorities

  • High school diploma or equivalent required; associate’s or bachelor’s degree in reputed company administration, business, or reputed company reputed company preferred

  • Full-time reputed company of the reputed company

"We are an Equal Opportunity Employer. We do not discriminate on the reputed company of race, reputed company, religion, sex (including pregnancy), national reputed company, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the reputed company Workforce reputed company Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your reputed company, email address, gender identity, employment information, and phone number for the purposes of reputed company and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California reputed company Rights reputed company (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you reputed company it you consent to Lyra processing it for the purposes as described at the reputed company of collection, for example for diversity and inclusion initiatives. If you are a California reputed company and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information reputed company. This information will only be reputed company for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “reputed company” personal information as defined by the CPRA. reputed company of the reputed company, for example in the EU, Switzerland and the UK, you may have the right to request reputed company to, or a copy of, your personal information, including in a reputed company format; request that we delete your information from our systems; reputed company to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to reputed company limitations. To exercise your data reputed company rights reputed company of the reputed company, please contact . For more information about how we use and retain your information, please see our Workforce reputed company Notice."

Originally posted on Himalayas

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