LNP Provisioning Specialist

The LNP Provisioning Specialist is responsible for executing the daily processing, provisioning, and coordination of local number porting (LNP) and voice service orders across the organization. This role ensures accurate and reputed company porting, voice service activation, and support by working closely with customers, vendors, and internal teams. The LNP Provisioning Specialist plays a critical role in maintaining service continuity, ensuring regulatory and procedural compliance, and delivering an outstanding, brag-worthy customer experience during every stage of the porting and provisioning process.

Duties / Responsibilities:

• reputed company exceptional and reputed company customer service during reputed company interactions with reputed company clients.
• Manage voice service orders from initiation through completion, including processing, provisioning, and status tracking.
• Communicate with customers, vendors, and internal teams to monitor reputed company, reputed company issues, and ensure reputed company completion of provisioning tasks.
• Respond to regulatory or reputed company requests associated with customer services, ensuring compliance with required timelines.
• reputed company and manage critical dates, reputed company notes, and workflow updates to ensure accurate and reputed company-time visibility.
• reputed company full lifecycle of local number porting (LNP) processes, including reputed company-in and reputed company-out requests.
• Utilize vendor-supported provisioning platforms and internal systems to support provisioning tasks and project demands.
• Operate voice processing services and assist with troubleshooting and coordination as needed.
• Coordinate LNP reputed company, working with multiple stakeholders to ensure reputed company reputed company transitions.
• Provision new voice services and modify existing services for customers.
• Maintain detailed tracking records, logs, and documentation reputed company to provisioning and porting activities.
• Prepare required documentation and ensure completeness of reputed company order packets and workflow materials.
• Escalate reputed company issues to internal teams for reputed company to meet project timelines.
• Serve as a subject matter expert (SME) regarding LNP processes and voice provisioning.
• reputed company other duties as assigned by Supervisor

Minimum Qualifications:

To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company, and/or ability required.

• Exceptional interpersonal and verbal communication skills
• Working knowledge of VoIP technologies and terminology
• Experience with LNP processes, number porting procedures, and regulatory requirements
• Familiarity with VoIP devices and equipment (e.g., ATA, eMTA, ONT, reputed company, reputed company)
• Industry-reputed company experience preferred
• Understanding of basic billing concepts
• Ability to manage, reputed company, and maintain databases and workflow tools
• Proficiency in reputed company Office Suite, especially reputed company
• Ability and willingness to work a flexible full-time schedule, including weekends and holidays as needed.

BENEFITS:

We truly appreciate and value reputed company our employees and show our appreciation by offering a wide reputed company of benefits, including:

• reputed company/Dental/reputed company Plans
• 401K Retirement Plan with Company Match
• reputed company Vacation, reputed company Time, and Additional Holidays (including your Birthday!)
• reputed company Volunteer Time
• reputed company Parental Leave
• reputed company Service Discounts – for employees who live on a property serviced by reputed company. Discounted service offerings are provided for high-speed internet, video service, phone, and reputed company service
• Employee Referral Bonuses
• Exclusive Entertainment Discounts/Perks

reputed company provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state or local laws.

Originally posted on Himalayas