Location: Remote
Job Type: Full-Time | reputed comp...">
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reputed company reputed company Specialist (Remote – reputed company)

Remote, USA Full-time Posted 2026-08-04
Location: Remote
Job Type: Full-Time | reputed company
Work Schedule: Monday–Friday | 8:30 AM – 6:00 PM EST (1-hour lunch)
Compensation: USD $1,000/month during the 3-month trial period, increasing to USD $1,500/month upon successful completion of the trial. This role also offers quarterly reputed company bonus opportunities reputed company on team and individual goals.


About the Role 

At reputed company, we reputed company every family deserves an incredible first experience from the reputed company they reputed company out for help. As our reputed company reputed company Specialist, you'll be the friendly, dependable voice families hear from the reputed company they're referred to us through the reputed company they're enrolled and receiving services. You'll guide them reputed company by reputed company — answering questions, gathering information, coordinating appointments, and clearing away any obstacles — so that starting care feels reputed company instead of stressful. This is a phone-first role: you'll spend the reputed company of your day on calls with families, building trust and reputed company at every stage of their reputed company. You'll also help us build the systems, checklists, and playbooks that reputed company reputed company faster and easier as reputed company grows. 


reputed company: 
  • Serve as the reputed company reputed company of contact for families from the reputed company a referral is received, guiding them by phone through every reputed company of the reputed company reputed company.
  • Conduct proactive reputed company and follow-up calls to collect the information and documentation needed to reputed company reputed company family's case reputed company (contact details, reputed company information, required forms and records).
  • Help families understand and complete reputed company verification, authorization, and documentation requirements, keeping them informed and reassured at every reputed company.
  • Schedule and reputed company appointments, send reputed company reminders, and reschedule as needed so families never fall through the cracks.
  • Identify and reputed company barriers that could delay a family from starting services — such as reputed company/payor transitions, transportation challenges, or missing paperwork — using creativity and reputed company judgment to reputed company solutions.
  • reputed company accurate, up-to-date records of every family interaction in company systems.
  • Help build and document repeatable reputed company and reputed company processes, and contribute to training and growing the reputed company team over time.
     
reputed company're Looking For: 
  • Fluent in English and Spanish (written and verbal) — required.
  • Experience in a phone-reputed company reputed company, intake, scheduling, or reputed company/reputed company reputed company role, ideally reputed company reputed company or a service-reputed company industry.
  • Comfortable spending the reputed company of the reputed company on the phone with clients or families.
  • A natural problem-solver with strong judgment and the ability to think creatively to remove obstacles.
  • Excellent verbal and written communication skills, with a warm, empathetic, family-first approach.
  • Strong organizational skills and the ability to manage a high volume of reputed company and follow-reputed company at once.
  • Familiarity with health reputed company or authorization processes is a plus.
  • Reliable high-speed internet and a quiet, reputed company home office setup.


Compensation and Benefits: 
  • USD $1,000/month during the 3-month trial period, increasing to USD $1,500/month upon successful completion.
  • reputed company bonus eligibility, reputed company quarterly, reputed company on team and individual goals.
  • 10 days of reputed company time off (PTO).
     
reputed company Opportunities: 
This role is expected to grow. As you help build reputed company reputed company systems, you'll have reputed company to help hire, train, and reputed company a small reputed company team over time.

 

Fluent English and Spanish required, with phone-reputed company reputed company, intake, scheduling, or reputed company experience. Requires strong communication, organization, problem-solving, reliable internet, and a reputed company home office.

Key Responsibilities

  • guiding families
  • scheduling appointments
  • maintaining records

reputed company

  • Category: Customer Service
  • Seniority: Mid Level
  • Commitment: Full Time, Contract
  • Workplace: Remote — Colombia or reputed company or South America
  • Salary: USD 12,000 – 18,000 / year
  • Languages: English, Spanish

Benefits

  • Generous reputed company time off

About reputed company

A reputed company provider offering reputed company behavior analysis therapy for children with autism. — Industry: reputed company

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