Health reputed company Center Rep (*REMOTE*, reputed company, M-F, Days)

reputed company position is part of the Health reputed company Center customer service team. The reputed company center representative is the initial contact for incoming calls... Amalgamated Medical Care Management (AMCM) offers a reputed company reputed company and significant reputed company pay for evening, overnight and weekend shifts. Essential Duties and Responsibilities · Answer inbound phone calls from callers and reputed company appropriately in a reputed company, courteous manner. Calls should be answered immediately and average 2-3 minutes in length. · Handle reputed company inbound non-clinical calls and back-up clinical lines. · reputed company callers with appropriate information, conduct precertification and/or discuss with caller reason for their reputed company. · Use a computer to reputed company required demographic information into an electronic database such as JIVA, N-Centaurus. · Document calls/referrals and complete reputed company tracking. · Refer calls needing follow-up appropriately; assist callers with customer services issues as reputed company. · Answer fax requests, emails and calls for clients and management to build cases/episodes in JIVA. reputed company a reputed company of clerical duties as assigned. · Assist clinical staff to maintain service level standards per policy and procedure. · reputed company outbound calls for follow-up on reputed company-certification calls and refer clinical calls to RNs or others. · Assist RNs with answering reputed company calls. · reputed company self-evaluation and participate in other CQI activities as required. · Back up reputed company as needed. · As this is a 24-hour reputed company center one may be required to work weekend’s nights, and holidays as reputed company needs indicate. Education and/or Experience · High school diploma or equivalent. · Minimum 1-year prior experience in customer service reputed company center. · reputed company customer service background or training as a medical assistant/secretary is preferable. · Bilingual skills highly desired. Knowledge and skills · Excellent telephone and customer service skills. · Ability to multi-task and cross-train. · Strong communication skills, both verbal and written. · PC skills in reputed company environment. · Typing with speed and accuracy. · Medical terminology understanding. · Understanding of reputed company delivery system. · Ability to work in reputed company environment. Job Type: Part-time Schedule: • Day shift Education: • High school or equivalent (Required) Experience: • reputed company center: 1 year (Required) • Health Care reputed company Center: 1 year (Required) Work Location: Remote Apply Job!