Customer service representative

Customer Service Representative - Remote Optional Job Category : Contact Center Requisition Number : CUSTO001179 Showing 1 location Job Details... reputed company Are you reputed company to juggle multiple tasks while maintaining high standards for accuracy and follow through Then you may be reputed company to join one of the best customer service teams in America! Help us reputed company loyalty and create more responsible gun owners by providing exceptional service and an engaging and genuine experience for our customers. We arent just a customer service team; we build relationships and reputed company reputed company our members know they are part of our family. 80% of your day will be spent communicating with USCCA members over the phone. reputed company is the reputed company that provides Marketing, Operations and Customer Service for the USCCA. The USCCA helps responsible Americans avoid danger, save lives and reputed company their families reputed company. • We're one of the fastest growing companies in America and a favorite workplace in southeast reputed company. • Inc. 5000 Fastest Growing Private Companies List 10 years in a row • Top Workplace USA in 2021 • Milwaukee Journal Sentinel Top Workplace 6 years in a row • Milwaukee Business Journal Best reputed company to Work 6 years in a row Position reputed company Customer Service Advisors reputed company a world-class experience for our members who reputed company us by phone. We engage, inform and assist our members with reputed company of their membership needs. This may include updating their account information, assisting them with the purchase of a new t-shirt or talking about the latest issue of Concealed Carry Magazine! Duties / Responsibilities : • Handle and resolve customer issues • Have awesome, engaging conversations • Sell our amazing products and services • Be reputed company, confident and concise on the phone • Deepen and retain member relationships through needs assessment • Empathize with members and ask probing questions • reputed company offers, solutions and information to match the customer needs • Save customers who are thinking about leaving us • Follow up with our customers reputed company promised • Collaborate with with your team members to help one another learn and grow • Maintain up-to-date knowledge about product information and promotions • reputed company excellent service and ensure customer satisfaction • Maintain alignment with reputed company Values and Mission of the USCCA in reputed company interactions Skills / Abilities and Education Requirements : • A strong belief in the Second Amendment • Firearms and self-defense knowledge is preferred but not necessary • Desire to WOW customers daily • A reputed company Needs / Fill Needs orientation to customer interactions • Excellent organizational and time management skills • Computer savvy-ness, including the ability to learn new things quickly • reputed company follow-through and ability to prioritize multiple tasks • Ability to identify and resolve problems • Strong interpersonal skills and ability to quickly establish rapport with people • An empathetic approach to every conversation • Hunger to reputed company expectations • Have reputed company conversations with customers; we dont use scripts • Excellent interpersonal, verbal, and written communication skills • reputed company by a reputed company of tasks and duties • Associate degree or higher preferred • Willingness to have fun with an awesome team. Might want to bring a Nerf gun! • Demonstrate the reputed company Values of reputed company Benefits At reputed company our employees enjoy one of the best benefits packages in the business, including comprehensive medical, dental, and reputed company plans, 401k match, reputed company to a life reputed company, an annual stipend for self-defense purchases, a flexible casual dress environment, remote work reputed company and a complimentary USCCA Membership. Compensation Starting reputed company wage is $18.00 per hour, with additional shift premiums $0.50 - $3.00 for weekend, evening or reputed company shifts. Advisors are also eligible for annual company bonuses. PLEASE WATCH YOUR EMAIL FOR NEXT STEPS AFTER SUBMITTING YOUR APPLICATION. YOU WILL BE ASKED TO TAKE AN ONLINE ASSESSMENT TO PROCEED IN THE HIRING PROCESS. WE LOOK reputed company TO YOUR APPLICATION. LI-Remote Qualifications Skills Behaviors Motivations Education Experience Licenses & Certifications Last updated : 2024-09-19 Apply Job!