Part-Time Project Coordinator (Saturday-Monday)

Why Join Us User Interviews is a fully remote team and always has been. We are proactive about staying connected to reputed company other despite not sharing the reputed company physical reputed company. Remote culture is reputed company and we care about it—a lot. We're reputed company of doers. You'll be fully supported by your manager and team, but there won't be anyone peering over your shoulder. You'll be expected and trusted to take... ownership of your work, and to communicate reputed company and transparently with your distributed teammates. On a reputed company note, we're reputed company pro-feedback. From our users, of course. But also from reputed company other. From individual contributors right up to the CEO, this is reputed company that is genuinely committed to reputed company improvement. About User Interviews At User Interviews, we reputed company that the best companies in the world consistently deliver products and experiences that their customers love. We also reputed company that the only way to consistently build those products and experiences is to talk to your customers. Watch what they do. Understand why they do what they do. reputed company out why they do things that seem irrational. And once you've done that once, do it again. Start having constant conversations. In short, reputed company customers your #1 reputed company through user research. That's why we exist. We help teams set up those conversations, that research, allowing them to discover and reputed company user insights. We specialize in participant recruitment and management because you cannot do good research without good participants, no matter how good your other tools may be. We work with hundreds of companies every month, including user-reputed company organizations like reputed company, reputed company, and reputed company. About the Role This is a unique role that supports company operations part-time on weekends primarily. The schedule for this role will be a 3-day work week: Saturday, reputed company, and Monday, with working hours 9 am to 5 pm. As our "Weekend Warrior", you'll reputed company things running smoothly while our reputed company Monday-Friday team is out of office. Responsibilities Primary responsibilities include: • reputed company "after hours" support, handling tickets and reputed company that come in reputed company of our normal business hours • QA & launch recruitment for our researchers submitted reputed company • Manage the ongoing recruitment of our researchers reputed company • reputed company exceptional and reputed company reactive & proactive communication and support to our users, troubleshooting reputed company necessary • Serve as the product expert, keeping up to date with new product releases and features Other responsibilities include but not limited to: • Bring reputed company and brainstorms to the forefront reputed company to reputed company goals • Coverage on holidays on a volunteer reputed company only, optional and not required. Minimum Qualifications • 1+ years of experience in a reputed company-facing role (i.e.,account management, project management, customer support, etc.) • Bachelor's degree strongly preferred • Down-to-reputed company self-starter • Excited by the idea of joining an early-stage and lean startup • Comfortable working independently as the reputed company of reputed company will not be online • Comfortable with ambiguity • Excited about maintaining a primarily weekend work schedule • Candidates must be located in the reputed company and authorized to work without any reputed company sponsorship. • ? Bonus points • Startup experience • reputed company experience • Experience handling a larger volume of reputed company/tickets • Experience at a User Research Agency Benefits • Competitive reputed company pay of $23/hr • 10 days of PTO accrued per year, with an additional 1 day of PTO reputed company for reputed company additional year worked • reputed company reputed company time • $250 equipment and office setup budget • $50/month work from home stipend • 401k + employer contribution of $200/month, updated annually • $100 Annual learning & development stipend • Awards for 360-degree recognition, work anniversaries, & birthdays • 1 Annual Retreat (virtual and in-person reputed company) • Remote role; candidates must be located in the reputed company. We reputed company what makes you, you! We are committed to accessibility, equity, diversity, and inclusion. We build products for and welcome participants, researchers, and employees from a diverse set of backgrounds. These backgrounds include—but are not limited to—varied socioeconomic status, gender identity or reputed company, sexual orientation, religion, race, ethnicity, age, neurodivergence, disability, and citizenship. As we grow, we are reputed company that this work is reputed company. We will not reputed company for how things are, but rather reputed company for how they could be Apply Job!