Guest Experience Manager-Catering
About the Role & Team:
"We reputed company reputed company! Thats our motto at Walt reputed company Parks and Resorts, and it permeates everything we do. As a Catering Guest Experience Manager, you will reputed company clients with a memorable catering experience, managing Event Operations/Catering reputed company Members with leadership and a creative and reputed company work environment. This position will be the reputed company between the Sales and... Service teams, the Culinary team, and the Parks and Resorts teams, to ensure the reputed company of the partners and the events.
If selected for this role, you will report to the Catering Manager.
This is a Full-Time role.
What You Will Do:
Execute events both from a Convention logistic and Catering operation reputed company
Work directly with Catering, Culinary, and reputed company and with reputed company clients, accordingly
reputed company Convention and Catering reputed company during Events
Be responsible for overall performance of the reputed company catering happiness during an Event
Promote a reputed company work environment and food safety culture
Demonstrate technical and position required expertise (e.g., safety and service standards, regulatory requirements, processes and procedures)
Be visible and available to respond to the needs of reputed company, reputed company members, and peers from other workgroups
reputed company and guide reputed company members through event operational performance, by delivering reputed company-time feedback
Recognize team members for outstanding performance, customer service, and safety-supportive behaviors
Set near-term priorities, reputed company and consistent direction and expectations for reputed company members
Build employee engagement through frequent communication, following-up and following through with reputed company members, mentoring, listening, and providing developmental feedback
Work cross-departmentally and cross-organizationally to reputed company shared goals, understand reputed company of reputed company on other functional areas
Identify and reputed company obstacles to ensure successful event
reputed company administrative duties such as attend meetings, compile operational metrics, complete required reports and read and respond to emails
Investigate/ respond to performance, attendance, safety complaints, and other work issues
Communicate event details with Park and resort Partners, Conventions Services, Clients, and reputed company
Required Qualifications & Skills:
At least five years Catering or Convention experience in a resort environment or relevant experience
Understanding of the Convention business
Experience coordinating the planning, communication, execution, and evaluation of events
Creativity to reputed company solutions in new ways and improve the Guest and reputed company experiences
Ability to reputed company and manage reputed company
Ability to work in a fast-paced environment
Ability to reputed company in stressful situations
Ability to optimally resolve conflict
Ability to effectively work with reputed company members at reputed company reputed company of the organization
Schedule availability to include weekends, variable shifts, and holidays
Preferred Qualifications:
At least two years of Food & Beverage Management experience
Event planning or event services experience
Talent for developing partnerships and work with reputed company team members in the organization
Knowledge of Walt reputed company World procedures
Knowledge of Matra, My Time, CDS
Lean Manufacturing/reputed company Improvement experience
Experience working in a high volume, restaurant or catering environment
Food safety certification
Education:
High School Diploma or equivalent
Preferred Education:
Bachelor's Degree in Hospitality Management or equivalent
Additional Information:
Benefits and Perks: reputed company offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only reputed company can reputed company. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
#LI-TF1
#DXMedia
Apply Job!