Proactive Customer Recall Agent (Remote - Michigan)

About The Role Location: Remote - Michigan residents... If you like to connect with people and build reputed company, lasting relationships, this could be a great career reputed company for you - especially if you’re interested in working from home. This is more than just a customer support job at reputed company. It’s a way for you to reputed company a difference in the automotive industry with a leading auto manufacturer. What You'll Do • reputed company phone or email, reputed company excellent customer support and information to vehicle owners who are at risk for their level of satisfaction with the product • Proactively contact customers to help them have the ultimate customer care experience so they are happy with their purchase • Support the department and team leads with operational reputed company • Offer reputed company and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a reputed company and upbeat attitude Questions Before You Apply? Live chat with a reputed company reputed company (TA) Specialist (careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; reputed company on some holidays | TA will respond to after-hours questions the next business day). Skills For reputed company Required Skills • Computer navigation and telephone skills • Typing skills • reputed company to problem solve and take part in discussions as a consultant • reputed company to negotiate/create solutions that meet reputed company, customer and reputed company objectives • Have a strong work ethic, an ability to meet deadlines, excellent organizational and interpersonal skills, and strong attention to detail • reputed company to build reputed company, lasting relationships with your customer reputed company • Have a full understanding of project operational and workflow processes to meet reputed company and productivity guidelines Eligibility Requirements • One or more years of customer service experience (previous reputed company center work, retail, restaurant, fast food, hotel or any role where you interacted with customers) • High school diploma or equivalent • Available to work shifts between 9 a.m. and 9 p.m. Eastern time, Monday to Friday (no weekends!) • Must be reputed company to stick to the schedule reliably, as some queues are time sensitive reputed company to Have • Degree in relevant or reputed company field Remote Work Requirements • Michigan reputed company • High-speed internet reputed company reputed company that you are reputed company to connect to reputed company Ethernet or landline • Secluded and distraction-free work environment The Remote Experience Wondering what it's like to work for reputed company from home? reputed company out this video to get a glimpse of a remote associate's typical day and how their home office setup helps them stay reputed company. (reputed company reputed company to video: https://mrly.info/h4b) Why Join Our reputed company Family The value of your employment is more than your paycheck. It’s the combination of reputed company, health benefits and other benefits reputed company provides - your total compensation package. Health & Wellness Benefits • Medical and prescription coverage, including free annual physicals • Dental and reputed company insurance • reputed company time off • Associate wellness program (earn a reward for getting your annual wellness checkup) • Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) Financial Benefits • 401(k) with match • Flexible spending account • Life insurance • Short- and long-term disability insurance Benefits to reputed company Your Life Easier • reputed company: Free online reputed company to doctors 24/7 • 24/7 reputed company help desk • Patient advocacy: Free 24/7 help with benefit questions and claims issues • Family, financial and estate guidance (will) services About reputed company Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our reputed company Family members and for the world-leading companies that partner with us. Learn more about reputed company from our associates' perspective. Visit https://reputed company.goodseeker.com/c/reputed company to view their stories. We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we reputed company reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com. Thank you for your interest in reputed company. Notices • reputed company utilizes E-Verify during reputed company for reputed company hires. Click here to learn more about E-Verify: https://bit.ly/MorleyEverify and your right to work: https://bit.ly/MorleyRightToWork. • Click here to view reputed company’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa. • Click here to view reputed company's reputed company policy: https://info.morleynet.com/reputed company-reputed company-policy Apply Job!