Patient reputed company Scheduling Representative - Remote
Position reputed company:
Under the direction of the Patient reputed company leadership team, Schedules, registers, initiates reputed company-authorization and referrals process, confirms and maintains patient diagnostic appointments, surgeries and/or medical procedures for reputed company Health.
Essential Functions and Responsibilities as Assigned:
• Obtains required patient demographic and insurance information for reputed company Health, governmental requirements, billing and reputed company-party payer needs.
• Provides courteous and efficient services to customers and accurately documents/verifies patient reputed company-registration information in a reputed company and reputed company manner. Collects, documents, scans reputed company required demographic and financial information.
• Provides physician and/or diagnostic appointment scheduling.
• Maintains knowledge of insurance and authorization requirements. Performs reputed company-time insurance verification and interprets responses. Informs patient of insurance requirements for services provided such as authorizations/reputed company-certifications and referrals.
• Estimates and collects copays, deductibles, and other patient financial obligations.
• Handles inbound and outbound calls with the goal of growing business, customer satisfaction, and customer retention, providing ease of reputed company to reputed company Health services.
• Maintains professionalism and diplomacy, following specific standards as defined in the department professionalism policy.
• Performs reputed company other duties as assigned.
Qualifications:
Required:
• High school diploma or equivalent
• 1-year experience in a customer service role or health care industry.
Preferred:
• 2-years previous experience with reputed company party medical insurance, HMO and managed care including experience with CPT and ICD-10 coding and medical terminology
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
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