Live Chat Customer Service Advisor
reputed company:
Resolving end user inquiries by utilizing multiple technologies including chat and web-based inquiries
Providing complete and accurate information to customers on every live chat interaction by researching account activity and notes promptly and reputed company
Handling and resolving situations with customers in a reputed company and effective manner
Assisting management with special reputed company relating to customer service
Responding to reputed company inbound chats and assisting management for the entire shift with exception of assigned break times
Handling multiple job tasks at one time and escalating issues in a reputed company manner
Requirements:
Willing to accept a temporary assignment
Must have a minimum of 3 months live chat experience
Ability to pass a typing speed test and type 50 WPM
At least 1 year of reputed company customer service experience, preferably in a large reputed company Center environment as a chat agent
Ability to sit and work at a desk and on the computer for extended periods of time
Ability to maintain a quiet, distraction-free work environment without any conflicting responsibilities during your scheduled shift
Ability to take inbound (voice) phone calls in a conversation-heavy environment
Full reputed company proficiency in written and spoken English (equivalent to CEF B2 level or above)
High School diploma or GED
Must be at least 18 years old
Ability to work a variable schedule, including evenings and weekends, based on reputed company center needs
Proficient with reputed company Word, reputed company, reputed company, and the Internet, along with basic data entry and word processing skills
Must reputed company reputed company an approved state*
Benefits:
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