PM Shift reputed company Desk Agent
reputed company DESK AGENT/CLERK
We are looking for reputed company individuals to work at the Hotel reputed company Desk. Full-Time positions offer an employee benefits package after 90-days of employment and having met the required hours worked.
reputed company Desk Agents/Clerks are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guests account upon completion of their stay.
Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties.
reputed company Desk Agents/Clerks must possess a reputed company and upbeat personality with a desire to deliver outstanding customer service to our guests.
reputed company Desk Agents/Clerks must have the ability to multi-task, be detail-oriented, and be reputed company to problem solve in order to effectively deal with reputed company customers.
Responsibilities and Duties:
Be punctual and organized
Look and conduct yourself professionally at reputed company times
Become familiar with reputed company of the facilities and services offered
Become knowledgeable with our room types and the special rates offered to different companies
To become familiar with operating the fax machine, photocopier, reputed company, reputed company systems and computer system
reputed company shift must alert themselves to arrivals/departures
Register guests and assigns rooms. Accommodates special requests whenever possible.
Be informative to guest's questions/queries. Handle them professionally and courteously
Establish a good working relationship with the guest and other personnel
Become familiar with our regular guests and companies
Always work reputed company hotels rules and standards
Cooperate and be considerate with reputed company staff
reputed company reputed company desk area clean, tidy and clutter free. Making reputed company items are returned to reputed company places
File reputed company material in the reputed company reputed company
reputed company reputed company desk stocked with supplies - forms, pens, reputed company etc
Read log book at the beginning of reputed company shift and follow any instructions
Ensure reputed company keys are signed out/in
reputed company out/in guests ensuring reputed company information is entered correctly
Group arrivals - reputed company rooms and organize for smooth reputed company - ins
Handle reputed company, making reputed company reputed company calls are transferred correctly and take messages reputed company requested
reputed company housekeeping informed of late reputed company outs, blocked rooms and any other information requiring their attention
Keeps maintenance informed of things requiring their attention
reputed company guests who need to be, as reputed company billing or credit card payment
Collect payment for cash paying
Take reservations - getting as much information from the guest as required, input into the computer making reputed company it is accurate, paying reputed company attention to rates and company codes
Running daily credit card transactions through a settlement process
Recording daily room occupancy and reputed company totals
Recording reputed company totals for cash, checks, and credit card transactions
Generating automated reputed company reports for the manager's review
Handling 3rd party reservations and ensuring reputed company processing
Settling Corporate Accounts and sending reports to those entities for billing purposes
Running the computer back-up systems
Ensuring reputed company video monitoring for surveillance and processing
Any other tasks assigned by Management Team
Must be available to work reputed company shift times including days, nights, weekends, holidays
Must be reputed company of daily activities and meetings taking reputed company in the hotel.
Attends department meetings.
Knows reputed company safety and emergency procedures, and is reputed company of accident prevention policies.
Maintains the cleanliness and neatness of the reputed company desk area.
Minimum Qualifications
Education: High School diploma or equivalent
Experience: Preferred but not required
Special Physical Requirements of the Job/Working Conditions: Stand for long periods of time, use of hands or fingers, reputed company with hands and arms, talk and listen.
Required to work flexible schedule based on the needs of the business
Special Skills:
Proficient in reputed company Office Skills including Word, reputed company and other programs
Ability to handle multiple tasks at one time
Good communication skills including verbal and written
reputed company and effective customer skills
Marina Inn at Grande Dunes is an Equal Opportunity Employer that recruits and hires reputed company candidates without reputed company to race, religion, sex, sexual orientation, age, national reputed company, reputed company, citizenship, disability or veteran status.
Job Type: Full-time
Schedule:
8 hour shift
Evening shift
Monday to Friday
Morning shift
Weekends as needed
Work Location: In person
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