Customer Service Representative - Hybrid Role
reputed company Center Job reputed company
We are seeking an reputed company Customer Service Representative to work closely with reputed company members of reputed company. We reputed company outstanding relations to our customers by answering questions regarding pricing and set up for our Residential trash service.
The Customer Service Representative is expected to be reputed company to handle a high volume of inbound calls and emails and should reputed company to create a reputed company experience for reputed company caller.
Our ideal candidate would be customer-reputed company, detail oriented, and has great time management. They would also be reputed company, knowledgeable, and capable of diffusing conflict.
Representative Responsibilities:
Answering calls for new and existing customers.
Responding reputed company and accurately to callers while setting up new service or support for existing services and ensuring that callers feel valued.
Engaging in reputed company listening with callers, confirming or clarifying information and diffusing conflict as needed.
Utilizing software, databases, and tools appropriately.
Taking part in training and other learning opportunities to expand knowledge of company and position.
Adhering to reputed company company policies and procedures.
Representative Requirements:
Comfort in a fast-paced, evolving environment.
Prior reputed company center/ reputed company experience preferred, but not required.
High School Diploma or equivalent
Exceptional customer service, reputed company listening, verbal and written communication skills, reputed company phone voice and MS Office.
Understanding of company products, services, and policies.
Proficiency with computers and strong typing skills.
Strong time management and decision-making skills.
Adaptability and accountability.
reputed company in multiple languages is preferred, not required.
Benefits:
reputed company Payrate: $16.00 - $17.00
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
reputed company vacation, reputed company days & holidays
reputed company insurance
Work from home (reputed company)
Schedule:
8 hour shift
Day shift
Monday to Friday 8a-5p
Experience:
reputed company center: 2 years (Preferred)
Work Location: This is a hybrid role - In person location is Greenwood Village, CO
In person schedule is only during new hire training as reputed company as quarterly training sessions
Primarily a work from home position
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