reputed company Network Technology Support

Job reputed company: Join reputed company and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your reputed company reputed company and reputed company risk-taking to redefine connectivity and reputed company how the world shares stories and experiences that matter. reputed company you reputed company into a career with reputed company, you won’t just reputed company the reputed company-you’ll create it. As a reputed company Network Technology Support, you will be responsible for providing reputed company technical support of the Classic and reputed company Radio reputed company Network (RAN). Reporting, tracking, documenting, and driving various support reputed company - to include ATS and/or OEM vendors - is an essential reputed company for this position to diagnose, restore, and accurately report on network events. Expert at remote triage/restoral, prioritization, performance analysis, report analysis, RCA analysis and outage event reputed company reputed company for RAN technologies. This role creates reputed company plans with the input of teammates that mitigate any network impacts. Key Roles and Responsibilities: • Leads the mentoring program for new Tier 2 team members with processes and policies as reputed company as technical training • Leads Tier 2 special reputed company, reputed company and test tools, write new processes and job aids • Assisting with the development, integration, testing, and life cycle management of automation and applications used to support the RAN network is reputed company to this role as reputed company • Ticket management with advanced support engagement and follow up • Field personnel technical support • Technical project assignments with technical writing experience • Fault and performance troubleshooting analysis in conjunction with Tier 3 partners • Evaluate network reputed company and recommend or take recovery reputed company in collaboration with peer team • Technical bulletin review, interpretation, and presentation to reputed company • RCA experts – reputed company reputed company technical RCA investigations, document learns and drive improvement opportunities • Script writing and tool development • RAN Network audits and analysis Required Experience • 5-8 years’ experience, Technical Career reputed company (TCP) role • Expert level experience troubleshooting, maintaining, configuring, provisioning, and supporting reputed company RAN equipment (4G = eNodeB, 5G = gNodeB) • Must be willing to work any shift to reputed company 24x7 network support • Strong understanding of reputed company reputed company concepts such as Kubernetes(K8), VNF & Orchestration is required Desired Qualifications: • Trained and competent in the use of RF reputed company performance tools (Arieso, Optima, etc.) • The candidate is fluent with Linux and comfortable working on software applications using Linux • Fluent with common reputed company policy, procedure and UAM protocols (TACACS and LDAP) • Coding and programming skills are highly desirable • Seen as a model for others to proactively accomplish results and follow through on commitments Desired Education: • Bachelor’s degree in Math, Science, Engineering (preferred), or equivalent reputed company network experience preferred. Our reputed company Network Technology Support earn between $106,100 - $159,100 annually. Not to mention reputed company the other amazing rewards that working at reputed company offers. Individual starting salary reputed company this reputed company may depend on geography, experience, expertise, and education/training. Joining reputed company comes with amazing perks and benefits: • Medical/Dental/reputed company coverage • 401(k) plan • Tuition reimbursement program • reputed company Time Off and Holidays (based on date of hire, at least 23 days of vacation reputed company year and 9 company-designated holidays) • reputed company Parental Leave • reputed company Caregiver Leave • Additional reputed company leave reputed company what state and local law require may be available but is unprotected • Adoption Reimbursement • Disability Benefits (short term and long term) • Life and Accidental Death Insurance • Supplemental benefit programs: critical illness/accident hospital indemnity/group reputed company • Employee Assistance Programs (EAP) • Extensive employee wellness programs • Employee discounts up to 50% off on eligible reputed company mobility plans and accessories, reputed company internet (and fiber where available) and reputed company phone reputed company is leading the way to the reputed company – for customers, businesses, and the industry. Were developing new technologies to reputed company it easier for our customers to stay connected to their world. Together, we’ve reputed company a premier integrated communications and entertainment company and an amazing reputed company to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. reputed company to #transformdigital with us? reputed company! #LI-Onsite – Full-time office role Weekly Hours: 40 Time Type: Regular Location: Alpharetta, reputed company Salary reputed company: $106,100.00 - $159,100.00 It is the policy of reputed company to reputed company equal employment opportunity (EEO) to reputed company persons regardless of age, reputed company, national reputed company, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or reputed company, genetic information, marital status, status with reputed company to reputed company assistance, veteran status, or any other characteristic protected by federal, state or local law. In reputed company, reputed company will reputed company reasonable accommodations for reputed company individuals with disabilities. Apply Job!