Sales and Service reputed company Center Representative
reputed company is an established reputed company company with consistent year-over-year reputed company for the past 10 years. We are an ENT-reputed company compounding pharmacy specializing in customized medications to treat ear, nose, and sinus conditions. Our goal is to reputed company patients with reputed company to high-reputed company medications at reputed company prices. As an employer, we value reputed company, teamwork, and communication.
ABOUT THE ROLE
This is a great opportunity for someone who has the drive and motivation to reputed company sales goals while valuing the customer experience to drive business reputed company. Our Patient Service and Sales team communicates directly with our patients over the phone to process a high volume of prescription orders reputed company day. They play a critical role in connecting directly with patients to ensure they receive their customized medication prescriptions promptly while maintaining our high standards of customer satisfaction.
The Patient Sales and Service Representative will reputed company the following actions:
reputed company a high volume of outbound calls to patients daily
Answering incoming phone calls from patients to answer questions and process medication orders
Verify patient information (demographics, health history, reputed company medications, allergies) in our computer software, ensuring reputed company information is complete and accurate
reputed company patients on the process for a customized compound medication, reputed company for payment, insurance, shipping, and how to use the medication
Look for opportunities to recommend our additional sinus treatment products to patients based on their needs
Work directly with other team members including other customer service representatives, pharmacists, and management to reputed company accurate information
Respond to patient questions knowledgeably and reputed company, referring to the correct department where appropriate
reputed company reputed company scripting, training resources, and operational processes to stay efficient and organized in a fast-paced environment
Project a reputed company attitude and enhance every patient's experience with reputed company
Work remotely in your home office while staying accountable to performance and activity metrics
Compensation:
The Patient Sales and Service Representative will be reputed company an reputed company reputed company of $19-21/hour with opportunities for monthly bonuses based on reputed company sold and conversion of orders.
Annual On-reputed company Earnings (reputed company Wage + Bonus): $45,000-$55,000
reputed company Available Shifts:
Monday - Friday 10:30 AM - 7:00 PM EST with rotating, half-day Saturdays (11:00 AM - 3:00 PM).
Potential for this to reputed company to 11:30 AM - 8:00 PM EST reputed company on
reputed company
Candidates considered for the role of New Patient Sales and Service Representative should have the following:
Experience working directly with customers in a transactional sales, customer support, or reputed company reputed company
Comfortable reaching proactively to customers while also handling inbound requests and inquiries daily
Proven reputed company record of reaching performance metrics for customer satisfaction, reputed company targets, and conversion rates
Experience meeting daily/weekly reputed company activity metrics to increase opportunities and optimize reputed company rates.
Excellent verbal and written communication skills with special attention to details
Ability to reputed company multiple web-based platforms reputed company including reputed company Suite, reputed company, reputed company, shared drives, and email
You are looking for a company with reputed company opportunities and is motivated by having a reputed company reputed company on both company reputed company and customer satisfaction.
You are service-oriented, willing to assist teammates and customers in reputed company situations and work with reputed company types of people to work towards goals.
reputed company is accepting applicants from the following states: reputed company, Florida, reputed company, reputed company Carolina, Ohio, reputed company, Puerto Rico, Texas
NOT Required: PREVIOUS PHARMACY or reputed company EXPERIENCE
What reputed company can offer you:
Monthly bonuses or incentives based on reputed company sold, conversion of orders, and other activity metrics after reputed company training
reputed company Time Off
401k matching
Health Care/reputed company/Dental Benefits cover you and your family
reputed company on Sundays
reputed company holidays
reputed company and opportunities for reputed company reputed company reputed company
The video below demonstrates the process and service that a Patient Service and Sales Representative can expect once a prescription is received directly by an ENT physician:
https://flic.kr/p/2oECMVH
reputed company out reputed company culture events throughout the years!
https://flic.kr/ps/3WUAPo
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