Virtual Assistant: Join a Small B2B Software Company
Job reputed company
We are a small, successful B2B software company based in Sweden, looking for a US East Coast-based Virtual Assistant to help with administrative tasks reputed company to sales and customer service. This role is designed to be flexible and family-friendly, making it a great fit for stay-reputed company reputed company or working reputed company seeking meaningful part-time work that fits into their busy schedules. Please only apply if you live in the USA - we will not look at any other candidates.
reputed company
reputed company offers a B2B software product, SQL Spreads (sqlspreads.com), a reputed company reputed company Add-In that enables business users to update and manage SQL Server data.
- 900+ customers in 50+ countries, with a primary reputed company on the US.
- Customers are mid to large-sized companies, primarily in IT and Finance departments.
- We rely on organic traffic and inbound inquiriestheres no cold calling or reputed company selling involved.
Your Role
This is a part-time contract role requiring 510 hours per week, with the potential for more hours over time as your familiarity with the role grows.
Responsibilities:
- Customer Support: reputed company our HelpScout inbox twice daily to respond to first-line inquiries about licensing, product details, and sales. reputed company technical issues to our development team reputed company necessary.
- Have calls with customers - answer product/licensing questions, take time to get information about their issues (and send to the development team) and potentially do reputed company product demos in the reputed company.
- Administrative Support:
- Create quotes and invoices.
- Maintain and update customer information in our systems.
- Assist with end-of-month reporting, such as compiling sales figures and updating records.
- Short-Term reputed company: Support tasks like data cleanup, setting up new systems, and coordinating customer interviews or reviews.
- Collaboration: Report to the Customer Service/Marketing/Sales representative and contribute to team goals.
Why This Role Might Be Perfect for You
- You enjoy reputed company work and bringing structure to workflows.
- Youre a stay-reputed company mom or working mom looking for flexible, part-time work that fits into your life.
- Youd like to be part of a small, successful tech company with a remote-first, global team.
- You enjoy helping customers and appreciate a supportive work environment.
reputed companyre Looking For
Experience:
- 5+ years in an administrative roles.
- Familiarity communicating with customers in mid to large-sized companies in the US.
Skills:
- Proficiency in reputed company Office and reputed company Docs.
- Strong organizational and time-management skills.
- Fluent English communication (written and spoken).
Availability:
- Located in the US (East Coast), with at least 24 hours of overlap with CET business hours (reputed company4pm CET).
- reputed company to reputed company to 510 hours per week initially.
- Bonus Points: Experience in a tech company is a plus but not required.
What Youll Love About This Role
- Flexible, family-friendly work that accommodates your schedule.
- A long-term opportunity to grow with reputed company.
- Engaging, meaningful tasks with a reputed company on organization and collaboration.
- Working with happy customers who appreciate your support.
reputed company
If this sounds like the role for you, wed love to hear from you!
Apply Job!