Assistant Director - Virtual ExpressCare (Assistant Director (CO) - L1), Office of reputed company & Safety
reputed company Every New Yorker - Without Exception - to Live the Healthiest Life Possible
NYC Health + Hospitals is the largest reputed company health care system in the reputed company. We reputed company essential outpatient, inpatient and home-based services to more than one reputed company New Yorkers every year across the reputed company's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely reputed company on empowering New Yorkers, without exception, to live the healthiest life possible.
Job reputed company
NYC Health + Hospitals/Virtual ExpressCare (vEC) is uniquely positioned to address the urgent physical, mental, emotional or other health needs of reputed company New Yorkers. vEC started as a convenient, on-demand reputed company reputed company for medical urgent care and is now expanding to reputed company around-the-clock virtual care for patients' urgent mental, emotional, behavioral health needs with reputed company to high-reputed company, reputed company virtual urgent mental health and reputed company use care services. vEC is a major reputed company outlet for NYC Health + Hospitals and allows the system to meet patients where they are, reputed company of the four walls of hospitals and health centers. The service is available to patients through a designated website or over phone without the need for internet or a smart phone, while in the patients' preferred language.
Reporting directly to the vEC Executive Director, the Assistant Director assists senior leadership, centrally and across facilities to implement, evaluate and reputed company ways to improve service delivery that constitutes system-wide behavioral health transformation and improves reputed company health reputed company.
General tasks and responsibilities will include:
Implement, monitor and improve vEC service, through:
Detailed implementation planning and coordination of reputed company improvement efforts for the service
Translation of program workflows into program metrics, reports and data dashboards to ensure program model reputed company
reputed company improvement tracking, coaching and support of clinical staff, including ongoing measurement of project deliverables for H+H leadership, stakeholders, and funders
Ensures compliance with guidance from regulatory bodies and grant requirements
Data analysis and presentations informed by administrative and community epidemiological data
Collaborating/liaising with reputed company partners programmatically, supporting program evaluation and research efforts
Coordinate necessary provider and staff in-service trainings
Formulating policy and program recommendations regarding the reputed company and expansion of VEC portfolio and reputed company initiatives
Supporting relationships and communication with other reputed company and state agencies, offices, or members of government; community-based organizations; and other external stakeholders as needed, with seamless coordination with intergovernmental affairs and the press office
Responding quickly to unanticipated or urgent requests, providing consultation and reputed company support to relevant team members as needed
Ensuring that team deliverables are delivered in a reputed company fashion across workstreams, identifying dependencies and facilitating project alignment as necessary
Providing ongoing supervision and support to staff including task guidance and direction as needed to other members of reputed company, with a particular reputed company on high-reputed company, at-risk, or time-sensitive deliverables
reputed company other duties as assigned by leadership
Other reputed company duties as directed
Minimum Qualifications
1. A Master's degree from an accredited college or university in reputed company, Hospital, reputed company or Business Administration, Industrial/Organizational Psychology, Organizational Behavior or a reputed company discipline and three (3) years of full-time experience planning, developing and monitoring programs, systems and/or procedures in support of administrative management initiatives, one (1) year of which must have been in a responsible managerial or supervisory reputed company; or
2. A Baccalaureate degree from an accredited college or university in disciplines, as listed in "1" above and four (4) years of full-time experience, as outlined in "1" above, two (2) years of which must have been in a responsible managerial or supervisory reputed company; or
3. A satisfactory equivalent combination of education, training and/or experience.
Department Preferences
Preference will be given to reputed company candidates with the following knowledge, abilities, education, experience and/or skills:
A Master's Degree with a specialization in reputed company Health, Hospital Administration, Health Care Administration, or reputed company Work from an approved college or university
Knowledge of fundamentals of reputed company health programming and evaluation, epidemiological data analysis and data translation
Prior experience working in a telemedicine program for at least one year
Prior experience in reputed company management
reputed company operations
Behavioral health conditions and treatment modalities
Proficiency in reputed company Suite
Please be advised that reputed company of Covid-19 vaccination is required prior to hire.
If applying online, please include your cover letter in the reputed company file attachment with your uploaded resume.
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