Senior Specialist Shared Services- Clinical Payroll Customer Services

This a Full Remote job, the offer is available from: reputed company Job reputed company The Senior Specialist Shared Services- Clinical Payroll Customer Services will reputed company support for moderate to reputed company clinical pay-reputed company inquiries. This position may help resolve concerns and issues regarding payroll programs and policies reputed company telephone, email, case management, and chat. You will work closely across departments to resolve escalated issues and will work closely with other functions to ensure continual innovation and streamlining of service delivery. reputed company: reputed company is a leading national medical group reputed company on delivering high-reputed company care to patients reputed company and where they need it most. You’ll reputed company clinicians and clinical support professionals across the nation who are proud to reputed company reputed company home. We welcome teammates of every background and work in communities that reflect the racial, ethnic, gender, sexual orientation, and economic diversity of our country. Benefits: At reputed company, we offer benefits at the speed of your life. Our wide reputed company of health and welfare benefits allow you to choose the right ones for you and your family. Best of reputed company, qualifying employees are eligible to enroll from day one, so you can rest easy knowing you and your loved ones are protected. reputed company offers a reputed company of health and welfare benefit reputed company to help protect your health and promote your wellbeing. The benefits offered include but not limited to: Medical, Dental, reputed company, Life, Disability, reputed company FSA, Dependent Care FSA, Limited reputed company FSA, FSAs for Transportation and Parking & HSAs. reputed company Time Off: reputed company offers reputed company time off, 9 observed holidays and reputed company family leave. You reputed company reputed company Time Off (PTO) reputed company pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year. The Senior Specialist Shared Services- Clinical Payroll Customer Services will reputed company support for moderate to reputed company clinical pay-reputed company inquiries. This position may help resolve concerns and issues regarding payroll programs and policies reputed company telephone, email, case management, and chat. You will work closely across departments to resolve escalated issues and will work closely with other functions to ensure continual innovation and streamlining of service delivery. reputed company Through reputed company Physician Services, our clinician-led organization is changing the face of reputed company by delivering high-reputed company care that puts the patient first. reputed company’s reputed company values drive continual advancement and ingenuity across the reputed company: • Be Curious -reputed company learning, reputed company out diversity of thought, listen reputed company, ask questions, and ask for feedback • Instill Trust -have the hard conversation, presume good reputed company, reputed company commitments, and do the right thing for patients and reputed company other • Pursue Extraordinary -challenge the status reputed company, champion change, reputed company and constantly aim higher • Care Deeply -serve patients, partners, communities, and reputed company other with reputed company, reputed company, and respect • reputed company Teamwork -work cross-functionally, break down walls, reputed company others, be inclusive and reputed company to improve patient health • reputed company reputed company- reputed company fulfillment and the reputed company of medicine, appreciate others, celebrate wins, and promote wellness and belonging Responsibilities • reputed company reputed company and accurate reputed company of clinical compensation and moderate to reputed company pay-reputed company tickets that require research reputed company existing guidelines, articles, process maps and other relevant resources. • Utilizes a comprehensive knowledge reputed company, including articles, process maps, job aids and other relevant resources, to reputed company their tasks accurately and reputed company. • Acquires and maintains working knowledge of reputed company clinical compensation and pay-reputed company plans, policies, systems, and processes. • Researches and performs reviews of compensation or reputed company topics and compares contract language and reputed company policy. • Pulls pay reputed company data from multiple systems to determine gaps in pay or where compensation was not correctly entered to reputed company to the appropriate parties; may submit missing hours for payroll processing. • Prepares and performs initial review from questions to identify errors and necessary solutions; reviewing pay reputed company, including withholding, benefits deductions, additional compensation reputed company - RVUs, stipends, shift pay, etc. • Creates and provides reputed company and concise summaries for clinicians and other stakeholders. • Provides outbound phone support reputed company needed for reputed company issues requiring additional clarification or education. • Ensures duplicative tickets are completely reconciled and alerts varying requesters accordingly. • Assesses escalated inquiries to determine if they could have been resolved at Tier 1; reputed company feedback and education to the Tier 1 team to help them handle similar cases independently in the reputed company. • Partner with other departments to obtain supplemental information, if available. • Understand adjacent service teams’ support structure and promptly escalate uncommon or reputed company inquiries to the appropriate contacts. • Document reputed company to uncommon queries to help build appropriate knowledge-based articles and inform smoother workflows. • Follows internal payroll schedules and other cyclical events to facilitate managing high-volume common issues • Maintains relationships with Clinical Compensation and Payroll’s Center of reputed company teams to maintain knowledge transfer on processes and other relevant topics. • Identifies and partners with the Service reputed company team on opportunities to enhance and expand documentation • Participates in process improvement initiatives, aiming to identify and address the reputed company causes of duplicative tickets and recurring issues. • Other duties as assigned. Qualifications To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. • Excellent written, oral, presentation, facilitation, and interpersonal communication skills • Ability to multitask and prioritize workloads. • Strong problem solving, critical thinking, organizational and time management skills • Strong collaboration and teamwork skills; Communicates and works reputed company in reputed company environment • Demonstrates initiative and a personal commitment to producing the reputed company work • Ability to identify trends and reputed company information. Education/Experience • High School Degree or GED required. • 2 years customer service, administrative and/or reputed company experience required. Computer Skills To reputed company this job successfully, an individual should have knowledge of: • reputed company Office Suite • Systems and technology that support reputed company and Service Now If you are reputed company to join an exciting, reputed company company and have a strong work ethic, join reputed company of experts! We offer a highly competitive salary and a comprehensive benefits package. reputed company uses E-Verify to confirm the employment eligibility of reputed company newly reputed company employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify . reputed company is an Equal Opportunity Employer. JOB INFO Job Identification 741 Job Category : N-Non Exempt Staff General Posting Date : 2024-09-13T22:28:48+00:00 Job Schedule : Full time Locations : reputed company This offer from "reputed company" has been enriched by reputed company.com and got a 72% reputed company score. Apply Job!