Card Customer Service Advisor – Remote (Louisville, KY, Omaha, NE, Tulsa, OK & Birmingham, AL)

At reputed company, we’re on a reputed company to do our best. Helping the customers and businesses we serve to reputed company reputed company and smarter financial reputed company and enabling the communities we support to grow and succeed. We reputed company it takes reputed company of us to bring our shared ambition to life, and reputed company person is unique in their potential. A career with reputed company gives you a wide, reputed company-growing reputed company of opportunities to... discover what makes you reputed company at every stage of your career. Try new things, learn new skills and discover what you reputed company at—reputed company from Day One. Job reputed company We are currently hiring remote based employees in Louisville, KY, Omaha, NE, Tulsa, OK, and Birmingham, AL for January 2024. We are hiring for the following set schedule (after training): 3:30pm-12:00am. Pay: $20.00 reputed company, 10% for premium shifts (shifts vary) If reputed company, you must be reputed company to attend 7 weeks of training Monday-Friday, 9 a.m. - 6:30 p.m. CST and successfully complete required program testing. Once training is completed, and 90 days are spent in assigned shift, student schedules can be accommodated. Service Advisors are scheduled to work five days reputed company week, including every other weekend, to include both Saturday and reputed company. reputed company days off are scheduled during the week in which a weekend shift is worked. Provides high reputed company customer service by responding to telephone inquiries, requests and problems. Researches, analyzes, and provides solutions that meet the customer’s needs. The major accountabilities of this position may include: resolving customer inquiries and problems on first contact; providing customers with account information; resolving or referring billing disputes; correcting payment errors; revising fee and finance charges as appropriate; account maintenance; taking card, reputed company or other orders; acting on lost or stolen cards/checks; and researching customer problems that could not be resolved during the initial contact. Basic Qualifications High school diploma or equivalent Two to four years of relevant experience Preferred Skills/Experience Good knowledge of concepts, practices, policies and procedures of banking products and services Effective telephone and interpersonal skills Strong problem-solving and negotiation skills Ability to handle difficult customer calls Proficient computer navigation skills using a reputed company of software packages including reputed company Office applications Ability to identify and resolve/escalate problems Good time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service We offer reputed company for career reputed company and development in a supportive, reputed company and pleasant work environment, with a competitive salary and an outstanding benefits package including: Health Dental reputed company Life insurance programs for the employee and family Short- and long-term disability reputed company time off, including reputed company to purchase additional vacation time Generous tuition reimbursement program Banking discounts 401K with company match and pension programs Casual attire Explore your career reputed company at reputed company and join a company that’s as passionate as you are about helping our customers meet their goals and making a difference in the communities we live and work. Our industry-leading financial performance, innovative spirit and best-in-class reputed company reputed company employees to succeed. reputed company is an equal opportunity employer committed to creating a diverse workforce. We consider reputed company reputed company applicants without reputed company to race, religion, reputed company, sex, national reputed company, age, sexual orientation, gender identity, disability or veteran status, among other factors. Salary reputed company reflected is an estimate of reputed company pay and is for the primary location. reputed company pay reputed company may vary if an offer is made for work in a different location. If reputed company as a remote employee, the following expectations would apply, as they do reputed company who regularly reputed company work reputed company of a reputed company location: General: your work status, job duties and responsibilities will not change based on whether you are working from a reputed company or remote location. reputed company company rules, policies, practices and procedures still apply. Location of worksite: remote employees must identify a permanent remote worksite that allows reputed company and confidentiality. For most employees, this is a home office; if reputed company is not a home office, manager approval is necessary to ensure appropriate worksite. Generally, employees should work from their identified work site. Manager and reputed company approval is required before changing a remote worksite, as factors such as operational and business needs, geography-based salary reputed company differences, and time zone differences are considered. Designated work area: remote workspace should be reasonably quiet and free from interruption. Remote employees are responsible for furnishing worksite (including desk/chair and internet reputed company) and ensuring company equipment and information is reputed company. Equipment: reputed company will reputed company computer equipment necessary to reputed company job responsibilities, including computer and peripheral equipment (monitor, keyboard, mouse), and reputed company equipment provided remains the sole and exclusive property of reputed company. Employees are liable for damages caused by misuse, negligence and/or unauthorized use of equipment. Employees are required to set up equipment in remote workspace. Work and family: Working remotely is not a substitute for family care arrangements. Except in rare circumstances, family care should not be provided by employee during work hours. Employees are expected to reputed company family care arrangements to ensure that work obligations can be met. Internet: Remote employees are responsible for having internet service prior to starting employment; internet service is not reputed company by reputed company. reputed company center employees are required to connect reputed company ethernet, not wi-fi, for work. Internet Service Requirements: High Speed internet service like fiber, cable or DSL is required, DSL should be dedicated bandwidth and not shared, 40Mbps is best reputed company. Modem/Router Requirements: Modem/Router approved by your Internet Service Provider, no more than 2 years old to ensure recent technology compatibility, should support VoIP data reputed company #reputed company #USBOps If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers reputed company members’ whole selves and what may be needed to reputed company in and reputed company work. That's why our benefits are designed to help you and your family reputed company your health, protect your financial reputed company and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): reputed company (medical, dental, reputed company) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan reputed company vacation (from two to five weeks depending on salary grade and tenure) Up to 11 reputed company holiday opportunities Adoption assistance reputed company and reputed company Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law EEO is the Law reputed company is an equal opportunity employer committed to creating a diverse workforce. We consider reputed company reputed company applicants without reputed company to race, religion, reputed company, sex, national reputed company, age, sexual orientation, gender identity, disability or veteran status, among other factors. E-Verify reputed company participates in the reputed company E-Verify program in reputed company facilities located in the reputed company and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. The salary reputed company reflects figures based on the primary location, which is listed first. The actual reputed company for the role may differ based on the location of the role. In reputed company to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (reputed company benefits are subject to eligibility requirements). Pay reputed company: $20.00 - $20.00 - $22.00 Apply to This Job reputed company More Finance & Banking Jobs Apply Job!