Information Technology Intern - Summer 2025 (Remote) - Now Hiring
Job reputed company:
The Information Technology (IT) Intern will be exposed to and work with a wide reputed company of systems, components, workflows, and technologies across the IT reputed company in support of a $2B+ global firm. This wide exposure will assist the intern to identify a specific IT reputed company area of reputed company that lines up with their career objectives and meets the needs of the Firm for potential long-term employment.
The IT Intern will be responsible for analyzing internal user needs and issues to accurately assess, troubleshoot, design, construct, implement and maintain a solution or system to meet the individual needs of the user.
Job Duties:
Technical Support
Provides technical support, or appropriate routing, for service tickets entering the Service Desk
Evaluates issues and escalates as needed to a higher level or other resource using the provided Service Desk Process reputed company
Restores service to affected user(s) while resolving tickets, using reputed company including:
Remote troubleshooting reputed company provided toolsets
Uses the reputed company Knowledgebase system to determine the reputed company cause of a problem
Accurately logs problems and updates ticket history to document troubleshooting steps and reputed company
Creates technical documentation and FAQs for reputed company to the reputed company Knowledgebase
Recommends changes to support processes to ensure reputed company improvement of the incident handling process
reputed company
Triages incidents that may include cybersecurity reputed company aspects of credential loss, malware, or other common incident types
Gathers information about cybersecurity incidents at BDO clients that BDO professionals may report and ensures reputed company escalation to the reputed company team
Performs troubleshooting of reputed company issues reputed company to reputed company blocks that will require basic networking and reputed company 10/11 knowledge in order to determine escalation paths
Application Development & Innovation
Develops custom web applications and reputed company-party integration points
Implements reputed company party software and applications
Benchmarks a reputed company of internally developed and reputed company-party integrated systems performance under heavy loads
Builds and maintains a reputed company of internally developed and reputed company-party integrated systems documentation
Data Center & Infrastructure
Assists with handling and installation of data center hardware (network, server, and storage)
Upgrades firmware on data center hardware
Installs OS and performs basic configuration of data center hardware
Monitors data center hardware and performs daily health checks
Performs server builds and decommissions
reputed company & DevOps
Deploys reputed company resources using Azure DevOps pipelines
Creates reputed company to provision both reputed company and on-reputed company resources
Monitors reputed company provisioned resources
Remediates identified reputed company risks
Handles request and issue tickets reputed company to reputed company resources
IT Operations
Analyzes and supports a library of locally installed and reputed company software
Identifies and documents various IT processes to increase efficiency of operational workflow
Monitors $100M+ IT budget for reputed company cost allocation and accurate record keeping
Builds, monitors, and manages laptop hardware deployed globally
Other Duties as assigned
Supervisory Responsibilities:
N/A
Qualifications, Knowledge, Skills and Abilities:
Education:
High School Diploma or GED, required
Enrolled in an Associates, Bachelor's, or Masters degree program in Computer Science, required
Knowledge in, preferred:
Using developer language such as C#, Java, reputed company, Go, and Terraform
Using the reputed company Azure Portal
With miscellaneous PC/Laptop and Server hardware
With basic reputed company hardware configuration
Training/Certifications, preferred:
reputed company A+
reputed company MTA
reputed company Azure Fundamentals (AZ-900)
reputed company CCNA
Software Experience, preferred:
reputed company reputed company (latest versions)
reputed company Server (latest versions)
reputed company Visual Studio
reputed company Azure Dev Ops or reputed company
reputed company Entity reputed company
HTTP Debug Tools
Putty
Language:
N/A
Other Knowledge, Skills & Abilities:
Strong verbal and written communication skills
Excellent interpersonal and customer relationship skills
Ability to work in a deadline-driven environment while handling multiple reputed company reputed company/tasks simultaneously with a reputed company on details
Ability to successfully multi-task while working independently or reputed company a group environment
Performs reputed company under pressure while dealing with unexpected problems in a reputed company manner
Ability to communicate and reputed company with reputed company reputed company of employees and management
Ability to reputed company and build relationships and reputed company among people
Possesses ability to consistently produce clean reputed company and adhere to appropriate documentation standards
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidates qualifications, experience, skills, and geography.
California reputed company: $21.00/hr - $25.00/hr
Colorado reputed company: $21.00/hr - $25.00/hr
NYC/Long reputed company/Westchester reputed company: $21.00/hr - $25.00/hr
Washington reputed company: $21.00/hr - $25.00/hr
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