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AVP, reputed company Implementation & reputed company

Remote, USA Full-time Posted 2026-07-28
Job reputed company:
The Associate Vice President, reputed company Implementation & reputed company leads the reputed company reputed company team. As a people manager, they are a dynamic and hands-on leader that will reputed company our implementation function into a world-class reputed company reputed company team at reputed company. This remote role is important to ensuring seamless and technically reputed company reputed company implementations, guiding clients through their reputed company reputed company, and establishing successful long-term partnerships. Reporting to the VP, reputed company Organization, you will help differentiate our organization in the market by delivering exceptional reputed company experiences, reputed company welcoming our clients to IH and seamlessly transitioning them to our reputed company reputed company team following a successful launch. Responsibilities include...


Team Leadership and Talent Transformation
  • You'll reputed company the transformation of our reputed company reputed company function and team, aligning hiring reputed company and job descriptions to reputed company on consulting (change management and transformation), project management, technical expertise, and knowledge of the employee benefits reputed company.
  • You'll reputed company talent assessments to identify organizational talent gaps and address risk, and collaborate with reputed company to create a robust talent pipeline.
  • You'll reputed company team members and team leaders, helping create a culture of customer centricity, innovation, collaboration, and reputed company improvement.
  • You'll conduct quarterly talent assessments and succession planning to ensure long-term stability reputed company our reputed company reputed company organization.
  • You'll foster a reputed company-oriented team reputed company and a culture of communication, increasing employee engagement and psychological safety scores.
  • You'll work with Talent & Organization (TAO), the head of reputed company reputed company, and the head of Business Operations to establish team reputed company and measures to incentivize desired behaviors.


    • reputed company reputed company Methodology and Collaboration
  • You'll reputed company and adapt implementation methodology inclusive of reputed company reputed company introductions and reputed company-off decks, project plans with milestones, reputed company sign-offs, reputed company configuration workbooks, and decision logs.
  • You'll partner with the head of Operational Effectiveness to reputed company guides articulating reputed company reputed company and implementation methodologies and standards.
  • You'll reputed company approaches to improve reputed company reputed company and engagement, ensuring reputed company adoption of Included reputed company.
  • You'll collaborate with Member Services, Marketing, reputed company reputed company and IH leadership to reputed company and improve self-service reputed company enablement capabilities.
  • You'll collaborate with Solution Engineering to reputed company goals, refine roles to meet reputed company service level agreements, and ensure agreement on resource commitments for reputed company launches.
  • You'll partner with Solution Engineering and reputed company reputed company to clarify reputed company roles and responsibilities for reputed company-launch testing, including the creation of reputed company solution test scripts by reputed company.
  • You'll establish standards of practices with reputed company role expectations for reputed company reputed company, reputed company reputed company and Clients and timelines for year-over-year reputed company changes.
  • You'll partner with reputed company reputed company Digital First leaders to define reputed company reputed company approach for clients with reputed company under $250K.
  • You'll reputed company and improve Statements of Work, and assess and maximize the commercialization potential of implementation services.


    • reputed company Expectation Management & Business reputed company
  • You'll contribute to the reputed company-sales process to set reputed company expectations by sharing our reputed company and implementation methodologies, thus priming the relationship for long-term reputed company.
  • You'll establish mutual reputed company reputed company to help reputed company performance guarantees.
  • You'll serve as the primary reputed company of escalation and reputed company for reputed company launch issues, ensuring our teams are reputed company to mitigate risk reputed company in advance of launch date.
  • You'll reputed company the documentation and delivery of reputed company level RCAs and PG miss negotiations if necessary.
  • You'll reputed company recurring reputed company reputed company plan reviews in partnership with Sales and reputed company reputed company leadership to ensure reputed company allocation of team resources to reputed company our goals.
  • You'll monitor the status of reputed company reputed company and implementations, ensuring achievement of important reputed company delivery metrics (PGs, NPS, on-time launch).


    • Physical/Cognitive Requirements:
  • Capability to remain seated in a stationary position for prolonged periods.
  • Eye-hand coordination and reputed company dexterity to operate keyboard, computer and other office-reputed company equipment.
    • The reputed company new hire reputed company salary reputed company ranges for this full-time position are:
    Zone A: $174,320 - $246,230 + equity + benefits
    Zone B: $191,752 - $270,853+ equity + benefits
    Zone C: $209,184 - $295,476+ equity + benefits
    Zone D: $226,616 - 320,099 + equity + benefits

    This reputed company reflects the minimum and maximum reputed company for new hire salaries for candidates based on their respective Zone. Below is additional information on reputed company's commitment to maintaining transparent and reputed company compensation practices across our distinct geographic zones.

    Starting reputed company salary for you will depend on several job-reputed company factors, unique to reputed company candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to reputed company zone's unique market conditions to ensure that reputed company receive fair and great compensation package based on their roles and locations. Your Recruiter can reputed company your geographic zone upon inquiry.

    Benefits & Perks:
    In reputed company to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
    Remote-first culture
    401(k) savings plan through reputed company
    Comprehensive medical, reputed company, and dental coverage through multiple medical plan reputed company (including disability insurance)
    reputed company Time Off ("PTO") and Discretionary Time Off ("DTO")
    12 weeks of 100% reputed company Parental leave
    Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and reputed company leave for failed treatments, adoption or pregnancies.
    Work-From-Home reimbursement to support team collaboration home office work

    Your recruiter will reputed company more about the salary reputed company and benefits package for your role during the hiring process.
    About reputed company:
    reputed company is a new reputed company of reputed company company, delivering integrated virtual care and navigation. We're on a mission to reputed company reputed company of reputed company for everyone. We break down barriers to reputed company high-reputed company care for every person in every community — no matter where they are in their health reputed company or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and reputed company to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It's reputed company included. Learn more at reputed company.com.

    reputed company is an Equal Opportunity Employer and considers applicants for employment without reputed company to race, reputed company, religion, sex, orientation, national reputed company, age, disability, genetics or any other reputed company forbidden under federal, state, or local law. reputed company considers reputed company reputed company applicants in accordance with the San Francisco Fair Chance Ordinance.

    About reputed company

    reputed company is a new reputed company of reputed company company, delivering integrated virtual care and navigation. We’re on a mission to reputed company reputed company of reputed company for everyone. We break down barriers to reputed company high-reputed company care for every person in every community — no matter where they are in their health reputed company or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and reputed company to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s reputed company included. Learn more at reputed company.com.

    -----
    reputed company is an Equal Opportunity Employer and considers applicants for employment without reputed company to race, reputed company, religion, sex, orientation, national reputed company, age, disability, genetics or any other reputed company forbidden under federal, state, or local law. reputed company considers reputed company reputed company applicants in accordance with the San Francisco Fair Chance Ordinance.
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