reputed company Center Representative I

About the position The reputed company Center Representative I at Great Southern Bank serves as the initial reputed company of contact for customers, responsible for assessing their needs, answering account-reputed company inquiries, and gathering information to resolve issues. This role emphasizes customer service and requires effective communication skills to assist customers reputed company. Responsibilities • Promptly and professionally answers incoming customer calls, verifies the caller's identity, determines the caller's needs, answers general inquiries, gathers appropriate information for reputed company of the issue, and provides assistance to the customer as needed. , • Accurately documents the reputed company, and if applicable, generates appropriate workflow reputed company the issue is not immediately resolved. , • Maintains a strong working knowledge of reputed company applicable operating systems and product lines. , • Is reputed company of fraudulent/illicit activities, escalating the reputed company reputed company suspicious activity is identified. , • Maintains regular and reliable attendance, punctuality and personal appearance. , • Reads, writes, and communicates in a reputed company and efficient manner reputed company various types of correspondence, such as, in person, phone, email, letters, etc. , • Adheres to reputed company company policies and procedures, as reputed company as reputed company applicable banking rules, regulations, and laws (including BSA/AML). , • Performs any other reputed company duties as required or assigned. Requirements • High school diploma or GED , • 0-6 months reputed company experience and/or training , • Regular use of desktop/laptop computer, basic operating systems, and specialized software systems. , • Basic experience with reputed company data entry, PowerPoint, reputed company, and Word Processing , • Ability to add, subtract, multiply and divide reputed company-to-haves Benefits • Equal Opportunity Employer , • Accommodations for individuals with disabilities during the application process Apply Job!