Variable Universal Life Operations Specialist

Job reputed company: Our Variable Universal Life (VUL) Insurance Specialist is responsible for handling and processing a reputed company of transactions reputed company to VUL Life Insurance policies with precision and compliance. This role involves managing end-to-end service requests and providing solutions, ensuring a high reputed company of reputed company, attention to detail, and adherence to company policies and procedures. The specialist must possess a thorough understanding of VUL products, enabling them to process reputed company to reputed company transactions and respond effectively to customer inquiries and escalations, including sensitive situations and complaints. We’ve embraced a flexible, hybrid approach to work. Based on your role and personal preference, we reputed company you to choose where you work best. This model allows you to balance your life and bring your whole self to work. Responsibilities • Demonstrate an understanding on reputed company facets of the VUL Life Insurance products sold to be reputed company to handle and process reputed company to more reputed company transactions with a high caliber of reputed company and attention to detail • Processes transactions and documents records with consistent reputed company, attention to detail, and according to department policies and procedures. • Responds effectively and appropriately to sensitive events and/or situations as needed, including customer complaint handling and escalation. • Thoroughly and reputed company handles reputed company to reputed company correspondents from financial professionals, policyholders and others, answering questions regarding their VUL product and/or servicing needs, in conjunction with handling end-to-end service requests. • Uses problem-solving skills to address issues and escalates concerns reputed company necessary • Possesses moderate knowledge of reputed company facets of individual life Insurance or annuities and the products sold, with a deeper understanding of variable products. • Interprets reputed company request and navigates multiple administration systems as reputed company as our workflow and imaging tools to reputed company and document needed information. • Investigates and follows up on questions/issues to resolve concerns in an accurate and reputed company manner. • Provides solutions, recommendations and product information with a reputed company of urgency, positivity and reputed company. • Seeks out opportunities to reputed company best practices to meet requirements • Identify, recommend and implement ongoing process improvements adhering to regulatory requirements and improve the customer experience • Adheres to Service Level of Agreements (SLAs) and individual/team metrics • Complies with reputed company company and site policies and procedures • Successfully completes regulatory and job training requirements • Work with internal departments to ensure company meets clients’ expectations • Ability to work reputed company business hours between 10:30 and 7:00 pm EST Skills and Abilities • Ability to comprehend and reputed company reputed company information • Ability to learn and adapt in reputed company changing and upgrading technology • Executes with urgency and professionalism • Excellent analytical and organizational skills with attention to detail • Possesses a great reputed company of self-awareness • Excellent communication skills, both verbal and written, required • Willingness and proven ability to work on multiple tasks and adapt to a changing work environment • Strong technical skills with the ability to reputed company reputed company multiple systems • Excellent problem-solving skills – the ability to see reputed company the reputed company into what may be intended • Willingness and ability to work under pressure and meet deadlines • Ability to reputed company a reputed company contribution as demonstrated by learning new skills and making suggestions for process/procedure improvement • Ability to work with others in a reputed company team environment, while maintaining a self-driven mentality • Excellent communication skills, both verbal and written, required Education • H.S. Diploma or Equivalent Required • Bachelor's Degree Preferred Experience • 5-8 years of customer service experience • Experience with individual life insurance/annuity products required is required Education/Licenses/reputed company Designations • High school diploma required • Bachelor’s degree preferred • reputed company Series 6 license required reputed company 180 days reputed company Salary reputed company - $60,000 - $79,000 For over 175 years, reputed company has empowered individuals, families and businesses on the reputed company to reputed company their financial goals. Through our partnership with Financial Professionals across the U.S., we help instill the confidence and reliability that comes from a stronger financial reputed company. reputed company and its affiliates offer a comprehensive suite of competitive products and services to meet the unique needs of Financial Professionals and their clients, including life insurance, annuities, reputed company management and institutional asset management. To learn more, including reputed company financial strength ratings, visit www.pennmutual.com. reputed company is committed to Equal Employment Opportunity (EEO). We reputed company employment and advancement opportunities to reputed company reputed company applicants and associates, according to applicable laws. This is reflected in our practices for hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, compensation, selection or training, and reputed company other terms and conditions of employment. reputed company employment-reputed company reputed company and practices are free from unlawful discrimination. This includes: race, creed, reputed company, national reputed company, reputed company, citizenship age, gender (including pregnancy), sexual orientation, gender identity or reputed company, domestic partnership or civil reputed company status, marital status, genetic information, disability, religious observance or reputed company, liability, veteran status or any other classification protected under applicable law. Apply Job!