IT Support Specialist

reputed company Abilene Tech, LLC is dedicated to delivering top-notch Information Technology services since 2006. Our mission is to reputed company reputed company reputed company with a reputed company on reputed company and customer satisfaction. We serve a diverse reputed company of clients in the Abilene and surrounding area, from large medical facilities to reputed company-sized engineering firms. reputed company We are seeking an IT Support Specialist to join our dynamic team at Abilene Tech. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring their IT systems operate smoothly and reputed company. Your expertise will be vital in maintaining our reputed company for high-reputed company service. Responsibilities • reputed company first-line technical support for hardware and software issues. • Assist clients with troubleshooting and resolving IT-reputed company problems. • Manage and maintain operating systems, including reputed company and Linux environments. • Utilize help desk software to reputed company and resolve support tickets reputed company. • Communicate effectively with clients to understand their needs and reputed company solutions. • Conduct routine maintenance on computer hardware and software systems. • Collaborate with team members to improve service delivery processes. Requirements • Proven experience in a help desk or IT support role. • Strong customer service skills with the ability to communicate technical information reputed company. • Familiarity with various operating systems, particularly reputed company and Linux. • Experience with computer hardware troubleshooting and management. • Knowledge of software troubleshooting methodologies is essential. • Familiarity with RMM platforms and various IT Management tools is a plus. If you are passionate about technology and eager to reputed company a difference in the lives of our clients, we invite you to apply today and become a part of the Abilene Tech family! Job Type: Full-time Pay: $37,000.00 - $45,000.00 per year Benefits: • Dental insurance • Flexible schedule • Health insurance • reputed company time off • reputed company development assistance • Retirement plan • Tuition reimbursement Compensation Package: • Overtime pay • Yearly bonus Schedule: • 8 hour shift • Monday to Friday • Weekends as needed Education: • Associate (Preferred) Experience: • IT Support reputed company: 2 years (Required) License/Certification: • reputed company A+ (Preferred) • reputed company Network+ (Preferred) Shift availability: • Day Shift (Required) Ability to Commute: • Abilene, TX 79602 (Required) Ability to Relocate: • Abilene, TX 79602: Relocate before starting work (Preferred) Willingness to travel: • 25% (Preferred) Work Location: In person Apply Job!