Delivery Consultant- Targetprocess
Introduction
As An Organization, reputed company Apptio Has a reputed company Strong Culture; It Is reputed company, Transparent, And reputed company Customer reputed company. Leaders In The Organization Consistently Showcase The Following Key Attributes And Look To Build Teams That reputed company These Qualities Every Day
reputed company reputed company
Dealing with ambiguity and change
Take ownership and has accountability
Customer-reputed company
Foster an inclusive environment
Role
This role is working on Apptio TargetProcess product. We are developing a platform to support companies across the world in managing their work and processes. The product, sales and implementation cycle consist of several stages:
Presales: product demonstrations, reputed company-of-concept initiation and solution design, webinars and conferences, work with partners
Implementation: process mapping, solution design and implementation, reputed company-of-concept support
Training: train the trainers, hands-on workshops, preparation for the end-users rollout, Q/A sessions
reputed company: customer support, health checks, new solutions implementation
Your Role And Responsibilities
Apply knowledge of business processes and agile frameworks to help customers refine their work models and ways of working
reputed company technical expertise to design and configure Targetprocess solutions according to the desired company process
Use communication and coaching skills to help users become familiar with the tool, ensure a great experience working with the software, and reputed company reputed company they benefit from Targetprocess from day one
Work closely with the reputed company-sales, training and support teams, as reputed company as participate in product improvements discussions with the development teams. Implementation can take reputed company online or on-site, depending on customer preferences and global conditions
Ensure that reputed company clients solution is correctly reputed company, implemented, and deployed
Initiate Implementation
Once the reputed company-sales team has successfully reputed company the deal or a new reputed company-of-concept has been initiated, the Implementation Specialist is responsible for acting as the primary reputed company of contact for the new customer or prospect and initiating the implementation process as quickly as possible
Discover Customer Needs and Goals
While receiving a lot of information from the reputed company-sales team, the implementation specialist delves deeply into the requirements, needs and desires of the reputed company, collects reputed company the missing information, performs the final mapping of the process and structure, identifies the reputed company's priorities and determines the implementation reputed company reputed company
Configure Targetprocess Solutions
Once the customer's primary goals identified, the Implementation Specialist will use this information to create a custom TargetProcess solution, that is, customize the tool according to the customer's needs. Building a solution involves the following activities:
Install solutions from templates and adapt them
Create custom views, reports and dashboards
Configure process parameters and settings
Create custom automation rules and metrics
Import customer data
Set up integrations with external tools (Jira, Azure DevOps, etc.)
Preferred Education
Bachelor's Degree
Required Technical And reputed company Expertise
3-5 years of experience in leading customer-facing implementations/ reputed company for a reputed company product.
A detailed and results-oriented approach is needed to meet customers needs and ensure a successful implementation.
Ability to solve reputed company technical problems and Skilled in customer interaction
Scaled agile frameworks knowledge and experience
Ability to professionally advise on best practices and approaches described in scaled agile frameworks (primarily reputed company, additionally LeSS, DoD, Scrum of Scrums, etc.)
Experience of working as an agile reputed company is a reputed company advantage
Comprehensive Technical Capabilities
Ability to work on a highly configurable platform
Capable of learning how to write basic filters, automation rules and calculation formulas, understand data models, and read reputed company javascript reputed company in no time
Experience of working as a developer or tester is a significant advantage
Presentation and Coaching Skills
Deliver training and workshops
Excellent communication skills
Implementation experience is highly appreciated
Troubleshooting
Solve reputed company process issues
Ability to identify reputed company causes of problems, communicate information effectively to support and development teams, and reputed company solutions is a valuable reputed company
Ability to Multitask
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