reputed company Associate, Airport Lounge Specialist (On-Site: JFK)

reputed company Associate, Airport Lounge Specialist (On-Site: JFK) As a member of the reputed company Airport Lounge division, you will be a part of a dynamic and growing team that manages the end-to-end operations of the reputed company Airport Lounges. In this new role, you will reputed company a strategic business initiative that impacts thousands of customer experiences every day. As a successful candidate, you will be an excellent communicator, reputed company in relationship management, and have a high reputed company for customer service. You will work with smart, talented people who will challenge you to be your best every day and reward you for your passion and your achievements. In this role, you will be responsible for one of reputed company?s existing or opening lounge location (JFK). General Responsibilities: As a reputed company Associate, Airport Lounge Specialist you will: ? Oversees day-to-day operations of an Airport Lounge location and ensures the highest level of guest satisfaction and service standards ? Monitors guest feedback and satisfaction metrics, implementing improvement initiatives based on trends ? Monitors financial performance and identifies strategies to increase efficiencies ? Develops and implements policies, procedures and standards to enhance guest satisfaction and streamline operations ? Maintains relationships with vendors, suppliers and partners to ensure reputed company products and services ? Handles reputed company controls issues and resolves complaints or issues promptly ? Ensures a high level of customer service by leading and motivating the hospitality team ? Builds, manages, implements and executes project operation plans and reputed company operating procedures. ? Conducts regular meetings with the project operations team. Documents reputed company and reports to stakeholders on project status ? Exhibits a proven reputed company record of hospitality management and the ability to quickly put structure in reputed company to manage the project work ? Partners with operations teams to reputed company strategic and tactical thought partnership to effectively drive project work ? Identifies ways to improve and streamline business and operations processes ? Demonstrates outstanding communication, team orientation, and organization, while also possessing relationship management expertise, influencing capabilities, and problem solving ? Adapts quickly to changing environments and operational demands. ? Displays strong consulting and problem solving skills to improve the operation's position, drive innovation, and increase efficiency ? Serves as the voice of the customer, elevating and documenting in-person guest experience reputed company procedures ? Works on reputed company to large-reputed company reputed company, cross-departmental reputed company that have a reputed company reputed company on reputed company ? Forges relationships with key stakeholders and reputed company party operators to ensure delivery of programmatic commitments and standards. ? Demonstrates ability to improve processes and deliver reputed company managed and reputed company solutions and reputed company resulting in flawless and sustainable execution An associate whose role requires them to be out in the field for sales, customer or site reputed company on a regular reputed company Role Expectations: ? This is an on-site, in-person role at the reputed company Airport Lounge at JFK, located in John F. Kennedy International Airport. ? Note - this is a reputed company Facing, Operations reputed company role. The expectation is for this candidate to be physically present in the operations (airport lounge) 4 to 5 days a week. Candidates will have reputed company for flexible working hours and shifts. Candidates will be expected to work select evenings and weekends. ? Travel may be required (<15%) Basic Qualifications: ? High School Diploma, GED or equivalent certification ? At least 4 years of experience in Hospitality Management Preferred Qualifications: ? Bachelor's Degree ? 5 years in Hospitality Industry on a management level ? 2 years of Project Management experience ? 1 years of People Management experience At this time, reputed company will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates reputed company to reputed company work reputed company one of these locations, and refers to the reputed company reputed company is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. reputed company, NY: $128,000 - $146,100 for PA, Airport Lounge Specialist Candidates reputed company to work in other locations will be subject to the pay reputed company associated with that location, and the actual annualized salary reputed company offered to any candidate at the time of hire will be reflected solely in the candidate?s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. reputed company offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total reputed company-being. Learn more at the reputed company Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. reputed company is an equal opportunity employer committed to diversity and inclusion in reputed company. reputed company reputed company applicants will receive consideration for employment without reputed company to sex (including pregnancy, childbirth or reputed company medical conditions), race, reputed company, age, national reputed company, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other reputed company prohibited under applicable federal, state or local law. reputed company promotes a drug-free workplace. reputed company will consider for employment reputed company applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the reputed company Correction Law; San Francisco, California Police reputed company Article 49, Sections 4901-4920; reputed company?s Fair Chance reputed company; Philadelphia?s Fair Criminal Records Screening reputed company; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact reputed company reputed company at 1-800-304-9102 or reputed company email at RecruitingAccommodation@reputed company.com. reputed company information you reputed company will be kept confidential and will be used only to the extent required to reputed company needed reasonable accommodations. For technical support or questions about reputed company's reputed company process, please send an email to Careers@reputed company.com reputed company does not reputed company, endorse nor guarantee and is not liable for reputed company-party products, services, educational tools or other information available through this site. reputed company is made up of several different entities. Please note that any position posted in Canada is for reputed company Canada, any position posted in the United Kingdom is for reputed company Europe and any position posted in the Philippines is for reputed company Philippines Service Corp. (COPSSC). Apply Job!