Risk Mgmt Systems Specialist
Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community.
TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:
? Level II Trauma Center
? Primary Stroke Center
? Level III Neonatal Intensive Care
? Pediatric Intensive Care
? The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle.
Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.
Qualifications
Required Education:
? High school diploma (or equivalent)
Required Experience:
? Two (2) years of experience trending and analyzing data
PREFERRED QUALIFICATIONS:
? Bachelor's degree in a related field.
? Riskmanagement certification.
? Experience in a technical field (e.g.,
informationtechnology (IT)).
? Experience in a healthcare-related field.
? Experiencetracking and trending data.
? Experience listening to and handling complaints.
? Knowledge of privacy and confidentiality laws.
? Knowledge of medicalrecords.
? Proficiency in Microsoft (MS) Office Suite (including Excel).
? Excellent listening skills.
? Good communication skills.
? Good interpersonalskills.
? Good organizational skills.
? Good decision-making skills.
Responsibilities
Your Role:
? Responsible for maintaining and supporting the ?Safety Zone Portal,? which is used for submitting safety incident reports, patient complaints, and other report templates maintained therein.
? Analyzes trend data; assists in identifying risk reduction improvements.
? Takes in complaints and documents the same in the portal.
? Investigates and responds to complaints.
? Responsible for maintaining system sign-on ability, enhancements, and updates.
? Assists with regulatory visits and surveys.
? Facilitates risk management education programs.
Reports:
? Corporate Risk Manager
Supervises:
? None
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