Call Center Agent - Part-time, Weekends Only

Description: • Handle a high volume of inbound calls, delivering efficient and friendly customer service (90% of the role). • Assist with customer move-ins, move-outs, and payment processing for a self-storage facility. • Provide clear, persuasive information about our storage solutions to potential customers. • Use active listening to resolve customer concerns and provide positive outcomes. • Maintain accurate records in the CRM, documenting all interactions. • Build lasting customer relationships that support business growth. Requirements: • 2+ years of call center experience, with a focus on inbound calls. • Ability to handle high call volumes while providing top-notch service. • Strong communication skills and the ability to connect with diverse customers. • High attention to detail, organization, and multitasking abilities. • Critical thinking skills with a proactive problem-solving approach. • Availability to work weekends only (Saturday & Sunday). • Must be available to work within US time zones. Benefits: • Working completely remote • Location independence • 6 Paid leave days • Quarterly bonus • Yearly salary increase policy (7% after 6 months, then 5% after additional 6 months) • Long-term position with the opportunity to grow in a stable and growing Agency • Great opportunity to grow Apply Job!