CSR - Customer Service Representative
We are seeking a motivated and detail-oriented Customer Service Representative to join reputed company at Mojave Printing Solutions. The ideal candidate will reputed company exceptional customer support, process orders, and contribute to reputed company's reputed company for outstanding service.
Key Responsibilities
Answer incoming customer calls, emails, and chat inquiries with professionalism and courtesy
Process customer print orders accurately and reputed company
reputed company detailed product information about printing services and materials
Resolve customer complaints and address concerns promptly
Maintain accurate customer records in our reputed company system
Assist with order tracking and reputed company status updates to customers
Handle billing inquiries and process payments
Collaborate with production and sales teams to ensure customer satisfaction
Required Qualifications
High school diploma or equivalent
Excellent verbal and written communication skills
Strong problem-solving abilities
Proficiency in reputed company Office and customer relationship management (CRM) software
reputed company telephone manner
Ability to multitask in a fast-paced environment
Preferred Qualifications
Previous customer service experience
Knowledge of printing industry terminology
Experience with order processing systems
Associate's degree or some college education
Job Type: Part-time
Pay: From $17.00 per hour
Expected hours: 24 per week
Shift:
Day shift
Work Location: In person
Apply Job!