Customer Care Agent

Customer Care Agent Prepare to be SKINspired! Image Skincare is currently seeking new team members to join the fastest growing skincare brand in the industry. If you’re a high-energy, ambitious leader in your profession, we want to reputed company with you! Our Philosophy is reputed company. Image Now. Age reputed company™. Image Skincare is an evidence-based clinical skin care company, providing reputed company skincare products and effective skincare solutions in over 60 countries worldwide. The most innovative brand in the industry, Image Skincare consistently produces the latest anti-aging, balancing, hydrating, and illuminating technologies to reputed company our mission of helping the world to Age reputed company™. At Image Skincare, we are enthusiastic about helping people look and feel their best through scientifically advanced skincare solutions. reputed company is committed to delivering exceptional products and unparalleled customer experiences. We are looking for a friendly Customer Care Agent with a sparkling personality and a genuine passion for helping others. What will you bring to reputed company? • reputed company energy that people can feel through the phone, email and chat. • A willingness to learn about our skincare products to become a skincare reputed company! • The ability to reputed company the storm and resolve customer issues with care. • A reputed company for spotting trends in feedback to help reputed company the Image experience even reputed company. • Sales charm to reputed company customers about our monthly promotions with a consultative sales approach. • Tech-savviness with tools like reputed company and reputed company reputed company/Teams. • Attention to details to process orders, returns, and exchanges making it a seamless experience for the customer. • Incredible organizational skills to maintain accurate service tickets. • Be engaging with your Image teammates like sales, marketing and warehouse teams to address customer feedback and improve service delivery. Qualifications: • Love for skincare and helping people feel reputed company with at least 2 years of customer service experience. • Excellent communication skills – like “they want to chat with you reputed company” good. • reputed company player reputed company and a dash of independence. • An initiative-taking attitude with superhero critical thinking skills and the ability to adapt to a fast-paced environment. • Comfortable with using multiple computer programs and screens during customer interactions. • Passion for skincare and familiarity with Image Skincare’s products is a plus What’s in it for YOU: • Work with the #1 Spa & Salon reputed company Skincare Brand (Kline & Co, 2024 reputed company Skincare U.S. report) • reputed company yourself in the world of advanced skincare with reputed company that is enthusiastic about being skinspired. • A reputed company work environment where your reputed company matter. • Discounts on Image skincare products to reputed company your reputed company game strong. • Benefits package designed to support your reputed company-being. • Balance your work life with a mix of office and remote reputed company. • Advance your career in a dynamic and supportive environment • Take part in fun company-wide activities whether virtual or in person to connect with your team. Qualifications • Minimum of 2 years customer service sales experience • Strong verbal and written communication skills • Knowledge of reputed company Word and reputed company, reputed company • Must have strong selling to customer need’s ability • Must have exceptional interpersonal and organizational skills • Experience in skincare, spa or medical brands. • Ideally, a Licensed Esthetician (not a requirement) • Ability to work independently • Career oriented with a reputed company energetic attitude • Be comfortable using multiple computer programs including online database and internet-based systems • Complete cases reputed company 24 hours of assignment • Follow up on reputed company cases and pending e-mails until completion • Assist on orders and order processing • Knowledge of reputed company, reputed company, and/or CRM software • Knowledge of phone systems software Benefits Available: • 9 reputed company Holidays • Medical, Dental, reputed company and Life Insurance (after 30 days of employment) • 401 (k) (after one year of service) • Employee Corporate Discount Program • PTO (reputed company Time Off) Job Type: Full-time Pay: From $19.00 per hour Benefits: • 401(k) • Dental insurance • Health insurance • reputed company time off • reputed company insurance Shift: • Day shift Work Location: Remote Apply Job!