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Remote Call Center Sales Representative (Texas)

Remote, USA Full-time Posted 2025-11-03
About the position As a Remote Call Center Sales Representative, you will be responsible for selling high-value products, such as appliance maintenance agreements, to customers of Sears and other clients. The role requires strong influencing skills, a passion for customer service, and integrity. The company offers training and a supportive environment to help you succeed in achieving outstanding compensation potential. Responsibilities • Contacts customers via telephone to sell product Maintenance and Protection Agreements , • Engages decision-makers and applies skills in communication, customer service, and problem-solving , • Delivers a sales presentation that is partially scripted, adapting as needed , • Offers the best value for the customer in terms of price, discounts, and additional products , • Stresses features and benefits of the Protection Agreement , • Fields questions and overcomes objections raised by customers , • Corrects customer information on record when appropriate , • Closes the sale while respecting the customer's rights , • Mails proposals and literature when requested , • Follows through and calls back as per commitments , • Works with team members to provide high-level customer service and meet team goals , • Complies with selling policies, procedures, and company ethics , • Completes leads, sales processing, and recording , • Performs other duties as assigned Requirements • High school diploma or equivalent , • Less than one year of related experience , • 18 years of age or older , • Ability to complete internal documentation , • Ability to present information to and communicate with customers and associates , • Ability to perform basic arithmetic operations , • Ability to apply reasoning and comprehension to carry out instructions , • Ability to deal with problems involving concrete variables , • Ability to demonstrate good intuition , • Ability to be assertive, self-motivated, and possess drive , • Ability to communicate effectively in spoken and written English , • Ability to enter data efficiently using a keyboard and operate a mouse , • Ability to meet physical requirements of frequent sitting and some standing and walking , • Ability to maintain composure in difficult situations Nice-to-haves • Sales experience in person or over the phone Benefits • Hourly compensation with performance-based incentives , • Training and development opportunities , • Supportive work environment Apply Job!  

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