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Virtual Customer Representative (Entry Level)

Remote, USA Full-time Posted 2025-11-03
Position Summary: We are looking for reliable and service-oriented individuals to join our team as Virtual Customer Representatives. In this entry-level position, you will be responsible for assisting customers with inquiries, providing support, and ensuring a positive customer experience, all from the comfort of your home. This is an excellent opportunity for those looking to begin a career in customer service. Paid training is provided. Key Responsibilities: • Answer incoming customer calls, emails, or chats with professionalism and care • Resolve customer questions and concerns effectively • Provide accurate information about products, services, or policies • Log customer interactions in internal systems • Follow communication guidelines and standard operating procedures • Escalate complex or unresolved issues as needed Qualifications: • High school diploma or equivalent • Excellent verbal and written communication skills • Basic computer skills and comfort with virtual tools • Reliable internet connection and quiet remote workspace • Strong listening skills and a desire to help others • No previous experience required, we will train you Work Schedule: • Full-time availability • 100% remote, work from any location within the U.S. Compensation & Benefits: • Competitive pay • Paid training • Health, dental, and vision insurance (after eligibility period) • Opportunities for career growth and internal advancement Job Type: Full-time Pay: $52,747.00 - $76,515.00 per year Benefits: • Dental insurance • Flexible schedule • Health insurance • Vision insurance • Work from home Shift: • Day shift Work Location: Remote Apply Job!  

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