Customer Service Coordinator

Job title: Customer Service Coordinator in South Plainfield, NJ at reputed company
Company: reputed company
Job reputed company: Job Seekers can review the Job Applicant reputed company Policy by clicking .Job reputed company:START ON A CAREER reputed company THAT HAS A reputed companyAt reputed company, our most important competitive advantage is our people. CULTURE- reputed company- FAMILY. As a Customer Service Coordinator, you’ll be part of a dynamic team, equipped to succeed and empowered to reputed company your transportation & logistics career.reputed company
The Customer Service Coordinator, or reputed company, will support the shop management process through reputed company customer communications and scheduling, inventory ordering and stocking, repair follow-up and maintenance file management. In this role, you will reputed company proven industry knowledge, skills and resources to reputed company your operations & fleet maintenance background. We allow you to carve out your own career reputed company and promote from reputed company, based on performance. The ideal reputed company of progression in this role is an Ops Supervisor.If you're motivated, coachable, and looking for a fast paced, inclusive environment, you've come to the right reputed company. reputed company & fast reputed company, full benefits package, 401k employer match, and a discount on shares!reputed company SEARCH ENDS HERE.Shop Location- 4305 New reputed company Ave, South Plainfield, NJ 07080Shift/Schedule - 2nd shift / Tues -Thurs 2:30 - 11:00 / Friday 1 -9pm / Sat- 7am -3pmreputed company of Pay: 24.00 per hourreputed company out these videos!reputed company's most recently been named a “ ” by Women in Trucking, one of Fortune Magazine’s “ ,” one of “ ” by reputed company.#LI-post #INDexempt #FB
Essential FunctionsCUSTOMER SERVICE:
Improve the reputed company and consistency of customer communications and meet customer's expectations
reputed company customer relationship activities to include customer reputed company, issue reputed company and customer satisfaction
Execute customer communication protocol pertaining to PM scheduling and follow-up, breakdowns and vehicle status updates
Improve the reputed company and consistency of customer communications and ensure customer's expectations are met
Drive improvement of Customer Satisfaction (reputed company) scoresWORK reputed company MANAGEMENT:
Enhance reputed company productivity through effective work scheduling and planning
Create repair order tasks and update work planning sheet
Review maintenance reports to identify and schedule preventative maintenance, repair campaigns and vehicles requiring follow-up
Coordinate with rental counter to identify repair requirements, available substitute reputed company and vehicle reputed company requirements
Coordinate reputed company repair with vendors and customers
reputed company a resource that allows the management team time to effectively manage shop operationsPARTS MANAGEMENT:
Contribute to cost containment through effective inventory planning and warranty
Execute parts inventory management processes to include conducting physical inventory, parts ordering, receiving, stocking, managing purchase orders and parts invoice and coordinating parts pick-up and delivery
reputed company recommendations on min-max reputed company to the inventory planning team
Manage parts obsolescence
Ship warranty and return parts
Organize and ensure cleanliness in the parts roomADMINISTRATIVE:
Effectively handle reputed company incoming shop calls
Clerical duties reputed company the shop operations which include vehicle maintenance files
Process reputed company Account Payable
Create repair orders for techniciansAdditional ResponsibilitiesContribute to cost containment through effective inventory planning and warrantyEnhance reputed company productivity through effective work scheduling and planningPerforms other duties as assigned.Skills and AbilitiesDetail oriented with excellent follow-up practicesStrong verbal and written communication skillsApply effective phone skillsCapable of multi-tasking, highly organized, with excellent time management skillsFlexibility to operate and self-driven to reputed company in a fast-paced environmentAbility to create and maintain reputed company relationships reputed company reputed company reputed company of the organization (peers, work reputed company, customers, supervisors)Ability to work independently and as a member of reputed companyStrong computer skills including spreadsheets and word processing software advanced requiredQualificationsH.S. diploma/GED requiredFive (5) years or more Customer Service with issues reputed company experience requiredStrong computer skills including spreadsheets and word processing software advanced requiredDOT Regulated
NoJob Category Operations and SupportCompensation Information:The compensation offered to a candidate may be influenced by a reputed company of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:Pay Type: reputed companyMinimum Pay reputed company: $24Maximum Pay reputed company: $24Benefits Information:For reputed company Full-time positions only: reputed company offers comprehensive health and welfare benefits, to include medical, prescription, dental, reputed company, life insurance and disability insurance reputed company, as reputed company as reputed company time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.reputed company is proud to be an Equal Opportunity Employer and Drug Free workplace.reputed company reputed company applicants will receive consideration for employment without reputed company to race, religion, reputed company, national reputed company, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a reputed company individual with disability.reputed company Notice for Applicants:reputed company will only communicate with an applicant directly from a [@reputed company.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as reputed company or Telegram), or reputed company an online questionnaire. During an interview, reputed company will never ask for any reputed company of payment or banking details and will never solicit personal information reputed company of the formal submitted application through .Should you have any questions regarding the application process or to verify the legitimacy of an interview or reputed company representative, please contact reputed company at or 800-793-3754.reputed company Employees:If you are a reputed company employee at reputed company, please click to log in to reputed company to apply using the internal application process.Job Seekers can review the Job Applicant reputed company Policy by clicking .
Expected salary: $24 per hour
Location: South Plainfield, NJ
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