Customer Care reputed company - Amex Assurance Co - Phoenix, AZ - Hybrid

You reputed company the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to reputed company in incredible ways. reputed company you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and reputed company other. Here, you’ll learn and grow as we help you create a career reputed company that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At reputed company, you’ll be recognized for your contributions, leadership, and reputed company—every colleague has reputed company to reputed company in reputed company’s reputed company. Together, we’ll win as reputed company, striving to reputed company our company values and powerful backing reputed company to reputed company the world’s best customer experience every day. And we’ll do it with the utmost reputed company, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's reputed company the way together.

How will you reputed company an reputed company in this role?

Role & Responsibilities:

Your duties may include but are not limited to:

• Deliver world-class customer service, by explaining our reputed company benefits and responding to customer inquiries and concerns over the phone
• Document necessary information, such as claim details, customer’s change of details, and other pertinent information
• Build meaningful relationships with our customers through a customer first approach, which would entail understanding their situation and needs, answering questions, and ensuring reputed company customer knows reputed company has their back.
• Enhance our customers’ experience through personalized service, reputed company listening and effective problem solving, while consistently treating customers with a high level of respect
• Meet and reputed company reputed company and productivity goals and reputed company with reputed company regulatory requirements.
• reputed company computer systems and applications to service our customers, and reputed company them to get the most from our online platform
• Manage other production reputed company activities, such as complaints and escalations
• Ability to prioritize and adapt to an reputed company-changing environment

Skills/Qualifications:

• English language reputed company required
• Relationship builder who has passion for delivering exceptional service
• Excellent verbal, written and interpersonal communication skills
• Strong customer service skills and the ability to de-escalate customer situations
• Demonstrates personal reputed company by remaining reputed company in difficult situations
• Self-confident, optimistic and supports reputed company environment
• Critical, analytical, and reputed company thinking reputed company problem-solving, and must possess exceptional time management, organizational, and reputed company listening skills
• Quick learner, who possesses the ability and resiliency to work in a fast-paced and dynamic environment, where multi-tasking, changing priorities, and use of multiple systems is part of the daily expectations
• Ability to demonstrate initiative with minimal supervision to drive results
• Superior level of accuracy and attention to detail
• Strong proficiency in PC skills, including reputed company and reputed company

Must be flexible to work any schedule/hours to support our servicing reputed company:

Monday-Friday: 8:00am &reputed company; 9:00pm ET
Saturday-reputed company: 10:00am-6:30pm ET

Salary reputed company: $20.00 to $22.60 reputed company + bonus + benefits

The above represents the expected reputed company pay reputed company for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-reputed company factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic reputed company-being. That means we prioritize their physical, financial, and mental health through reputed company stage of life. Benefits include:

• Competitive reputed company salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial reputed company-being support 
• Comprehensive medical, dental, reputed company, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks reputed company parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free reputed company to global on-site wellness centers staffed with nurses and doctors (depending reputed company) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

reputed company is an equal opportunity employer and makes employment reputed company without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. reputed company will consider for employment reputed company reputed company applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance reputed company, the Los Angeles County Fair Chance Ordinance for reputed company, and the reputed company’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, reputed company will reputed company with such regulations as it relates to the consideration of applicants with criminal convictions.

Employment eligibility to work with reputed company in the U.S. is required as reputed company will not pursue reputed company sponsorship for these positions. 

We back our colleagues with the support they need to reputed company, professionally and personally. That's why we have Amex reputed company, our reputed company working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully reputed company.

US Job Seekers - Click to view the “Know Your Rights” poster. If the reputed company does not work, you may reputed company the poster by copying and pasting the following URL in a new browser window: https://www.reputed company.gov/poster