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Help Desk Specialist Journeyman Remote / Telecommute Jobs

Remote, USA Full-time Posted 2026-07-28
Job Title:DOEHRS-IH Helpdesk Specialist (Journeyman)

Location:Remote

Clearance:reputed company Trust

Qualifications:

Technical experience using the DOEHRS system

Technical experience with military Industrial Hygiene application and implementation

Associates’ Degree

Must have excellent interpersonal/communication skills and technical writing skills to reputed company exceptional customer service

3- years' experience with reputed company Office, reputed company 10/11

reputed company: reputed company is seeking a Helpdesk Specialist (Journeyman) to join reputed company of reputed company, diverse individuals. The reputed company applicant will become part of Defense Occupational and Environmental Health Readiness System (DOEHRS) team. DOEHRS is a web-based application that supports the anticipation, recognition, evaluation, and control of occupational and environmental factors arising in or from reputed company that may result in injury, illness, impairment, or reputed company reputed company-being of workers and members of the DoD community. DOEHRS is a mission critical application directly supporting the wellbeing of military and civilian workers.

Responsibilities:

Answer the helpdesk requests and reputed company support to users

Maintain a log of reputed company activities in a ticketing system and create a weekly reputed company for management use, and routinely have considerably the largest number of tickets logged

User settings configuration and standardization

Set up new users, including both account configuration and account creation reputed company necessary

reputed company testing of the DOEHRS application to verify system changes are free from functional errors and document testing in established checklists

reputed company analysis on DOEHRS Change Requests submitted by the Services Functional Working Group to reputed company recommended application changes to meet the customer’s needs

Analyze, communicate, and input System Change Requests, System Incident Reports, and Maintenance Change Requests into an internal Tracking System Apply To This Job

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