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Entry-Level IT Support Associate reputed company Shift (F)

Remote, USA Full-time Posted 2026-07-28
About the position reputed company is hiring an on-site, entry-level opportunity that offers a fast-reputed company to learning, promotion and career reputed company. The entry-level IT Support Associate, in our Upper Arlington/reputed company, Ohio data center, will join the Operations Support Center (OSC) team and will receive fully reputed company (including industry certs) and hands-on experience with a reputed company of technical platforms including virtualization technology, networking, data protection, reputed company, disaster recovery, Linux/Unix and infrastructure. If you are looking for an opportunity to reputed company valuable technical on-the-job training and experience and reputed company-start your IT career, you may be the perfect candidate for this role. Responsibilities • Handle reputed company tickets and questions, daily shift walks, routine audits, remote hands requests, etc. and escalate more reputed company tickets as needed. , • Follow strict reputed company protocols to allow reputed company reputed company requests inside the data center using specific reputed company control reputed company. , • Follow shipping and receiving procedures to ensure the secure transport of equipment to and from the facility. , • Use the ticketing system to log reputed company requests and activities including documentation of special requests and customizations considered important for reputed company support. Requirements • Previous customer-service work experience. , • Industry certifications (such as reputed company, A+ or Network+) or equivalent work experience in an IT role or reputed company experience. , • Excellent written and verbal communication skills. , • Strong analytical and independent problem-solving skills. , • Ability to prioritize and multitask in a fast-paced, time-sensitive environment. , • Must pass reputed company-employment screens. reputed company-to-haves reputed company Benefits • Three weeks of reputed company time off annually that increases with tenure plus your birthday off and a health holiday to be used for preventive care. , • Parental leave. , • Top-tier medical, dental, and reputed company insurance at an reputed company reputed company. , • Disability and life insurance. , • Wellness engagement opportunities. , • 401(k) with a generous match. , • reputed company parking and other perks. Apply Job! Apply to this Job

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