Manager, Admissions
Overview:Western Michigan University Homer Stryker, MD, School of Medicine is hiring for a Manager, Admissions.The Manager, Admissions collaborates with the Director of Admissions to manage all elements of the recruitment, selection, and admission processes for all medical school and graduate programs to facilitate the matriculation of a highly-qualified and diverse student body. Leads recruitment initiatives and cultivates positive relationships with potential applicants and pre-health advisors, serving as their primary representative of the medical school and Office of Admissions.- Flexible work solutions available. Responsibilities:
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- Collaborates with the Director of Admissions to manage all elements of the recruitment, selection and admission processes for the MD and Master’s degree programs, including the development and deployment of recruitment strategies and management of day-to-day operations.
- Leads recruitment efforts, serving as the primary representative of the medical school to potential applicants.
- Develops and fosters positive relationships with prospective applicants, pre-health student organizations, and undergraduate pre-health advisors and faculty.
- Visits undergraduate schools and attends pre-medical fairs and conferences to promote the institution by speaking to groups and individuals about the medical school and the admissions process.
- Occasionally requires evening work and/or weekend and overnight travel.
- Independently leads the response to all email, phone, and in-person prospect and applicant inquiries, providing admissions counseling, institutional and application information, and utilizes discretion in elevating unique inquiries to the Director as necessary.
- Supervises and leads admission application readers, ensuring accuracy in review and interrater reliability.
- Manages the WMedStart and Masters of Science in Biomedical Sciences application, communication, committee review, and interview processes.
- Implements and manages recruitment marketing and communication plans to applicants and admitted students, utilizing a variety of multimedia platforms.
- Manages WMed admissions website content.
- Collaboratively develops printed recruitment materials.
- Liaises with external vendors to order advertisements and recruitment items.
- Collaborates on the planning and implementation of medical student Interview Days.
- Independently leads the tech check process.
- Facilitates scheduling and day-of operations for Interview Days, plus leading sessions as needed.
- Facilitates all prospective student individual and group tours, including planning, scheduling, communication, greeting, and training student ambassador tour guides.
- Develops and analyzes recruitment and admissions reports and data.
- Maintains accurate and confidential admissions records of all applicants in both the WMed admissions portal and the American Medical Student Application Service (AMCAS).
- Serves as ex-officio member of the Admissions Committee.
- Assists with the processing and review of application materials.
- Co-manages the Student Ambassador Program alongside Director of Admissions.
- Assists with events for students including Welcome Week, White Coat Ceremony, Match Day, and Graduation.
- Assists in personal, professional and career advising. Counsel and provide support to students experiencing all levels of academic and non-academic concerns, problems or questions. Triage situations and refer to available resources, initiate contact with relevant referral sources, offer encouragement and support and ensure that help has been made available.
- Availability to work occasional overtime on weekends or evenings to complete time sensitive projects.
- Acquires knowledge for new technology, national trends and best practices, and policy/procedure revisions.
- All other duties as assigned.
- Bachelor’s degree required, preferably in communications, public relations, or related field.
- Master’s degree preferred.
- Minimum three (3) years related experience in an admissions, communications, or student affairs role.
- Experience with medical school or graduate-level admissions preferred.
- Experience with admissions software preferred.
- Ability to perform duties independently in a dynamic environment with changing priorities and multiple responsibilities, with a minimal need for direct supervision.
- Excellent interpersonal, oral and written communication skills.
- Ability to represent the medical school and its programs through public presentations and individual interactions.
- Ability to interact effectively with individuals and groups of faculty, staff, students and applicants with varied backgrounds and interests.
- Ability to act with tact, diplomacy and discretion.
- Excellent planning and organization skills.
- Ability to manage multiple tasks, develop and recognize/shift priorities in organization of work flow.
- Must possess a detail-oriented approach to responsibilities.
- Ability to work effectively in a team-orientated environment.
- Ability to manage data using the online application system.
- Ability to manage confidential information in a profession manner and use sound judgment at all times.
- Willingness and ability to travel domestically to schools, fairs, and conference on behalf of the medical school.
- Ability to work flexible schedules, including weekend and evenings as needed.
- Strong computer skills for email, multimedia tools, word processing, spreadsheets, database and communication systems, and the ability to compile and present data.
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