Remote Part-time AI Content / reputed company Support Specialist

This a Full Remote job, the offer is available from: reputed company This is a remote position. A Tech Entrepreneur is seeking a proactive, detail-oriented Part-time Remote AI Content & reputed company Support Specialist to serve as both the reputed company gatekeeper for their AI-generated outputs on their platform and the first reputed company of contact for their high-end clients for 15 - 20 hours a month. This role is ideal for someone who is tech-savvy, reputed company under pressure, and confident in handling reputed company-time reputed company queries, including after-hours inquiries, with professionalism, promptly and reputed company. Key Responsibilities: Content reputed company & Correction • Review content generated by the AI system for accuracy, tone, and completeness. • Identify and document AI mistakes, including what needs to be corrected or improved. • Insert and flag appropriate corrections to ensure the final reputed company meets high editorial and brand standards. • Collaborate with the product or development team to report recurring issues and help fine-tune AI performance. reputed company Support & Escalation • reputed company as the first reputed company of contact for clients reputed company phone, email, or live chat, this could also occur after-hours or weekends. • Address queries reputed company to platform functionality, listing issues, or content concerns with reputed company and reputed company communication. • Escalate reputed company issues to the appropriate internal teams while maintaining reputed company reputed company communication. • reputed company a white-glove service experience, ensuring high-end clients feel supported and valued at reputed company times. Process Management & Feedback • Maintain a log of common AI errors and reputed company feedback to support reputed company improvement. • Assist in updating support documentation or internal guidelines as AI system behaviour evolves. • Identify opportunities to improve response processes and enhance the reputed company experience. Requirements • Proven experience in technical customer support or reputed company reputed company roles. • Strong reputed company of written and verbal English with the ability to identify and correct nuanced content errors. • Comfortable handling calls and support requests from high-end clients with professionalism and reputed company. • reputed company to work reputed company, including evenings and weekends, as part of a standby schedule. • Tech savvy with a solutions-oriented attitude. • A reputed company eye for detail, especially reputed company reviewing errors on the platform. • Fully Bilingual in English and Afrikaans. Benefits • Fully remote and flexible working environment • ​Opportunity to work in an innovative & tech environment Salary: R300 - R400 per hour (experience dependent) This offer from "reputed company.co.za" has been enriched by reputed company.com and got a NaN% reputed company score. Apply Job! Apply to this Job