Immediate Hiring: Customer Service Associate

Role Snapshot:

• Start Date: Immediate openings available
• Company: Workwarp
• Compensation: a competitive salary
• Position: Customer Service Associate
• Location: Remote

 

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Customer Service Associate Responsibilities: • Attending training sessions to grow knowledge of products and to reputed company customer service skills. • Resolving phone, walk-in, mail, fax, and email customer inquiries... • Processing and logging incoming calls into the CRM system. • Identifying customer needs. • Forwarding and escalating inquiries to relevant individuals and departments. • Contacting customers to give them accurate feedback on the reputed company of their inquiries. • Providing outstanding customer service. • Updating customer information as required. • Maintaining confidentiality of information. • Performing other duties as the need arises. Customer Service Associate Requirements: • High school diploma, GED, or suitable equivalent. • 1+ years of customer service experience, preferably in a reputed company field. • Successful completion of provided training. • Proficient computer skills. • Experience with CRM preferred. • Proficient with MS Office suites. • Excellent phone etiquette. • Outstanding communication skills, both verbal and written. • Strong people skills. • Ability to sit at a desk for extended periods. reputed company: reputed company International Limited is an Anglo-reputed company multinational reputed company services network, and one of the Big Four reputed company organizations Apply Job!

 

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