Urgently Hiring: Call Center Representative-Patient Services-Work
Job Highlights:
- Start Date: Immediate openings available
- Company: Workwarp
- Location: Remote
- Position: Call Center Representative-patient Services-work At Home
- Compensation: a competitive salary
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Employer Industry: Healthcare Services Why Consider This Job Opportunity  Salary up to $21.48  Comprehensive benefits package including medical, dental, vision, and paid time off  Access to a robust wellness program with free gym access, nutrition coaching, and wellness challenges  Opportunities for career advancement within a large, established healthcare organization  Work remotely with flexibility in scheduling  Join a mission-driven organization committed to improving community health What To Expect (Job Responsibilities)  Provide customer service to patients regarding scheduling appointments, referrals, and maintaining patient demographics  Respond to inquiries from members and providers about insurance benefits, eligibility, and coverage  Maintain positive relationships with customers and act as a patient advocate  Participate in outreach events including health fairs and enrollment fairs to promote services  Assist in documenting processes and identifying improvements for enhanced service delivery What Is Required (Qualifications)  High school diploma and 1-3 years of office/business experience; call center experience preferred  Strong communication skills, both written and verbal, with the ability to interact effectively with diverse stakeholders  Proficiency in organizational skills and report analysis using tools like Excel and Access  Knowledge of reimbursement methodologies such as DRG and Fee schedules  Ability to meet department metrics and attendance guidelines How To Stand Out (Preferred Qualifications)  Experience in claims processing within managed care environments  Familiarity with customer service metrics and performance standards  Demonstrated ability to conduct root cause analysis and improve service processes  Previous involvement in outreach or community engagement activities  Understanding of healthcare policies and procedures #HealthcareJobs #CustomerService #RemoteWork #CareerGrowth #WellnessProgram Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS. Apply Job!Â
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