[Work From Home] FT CUSTOMER ENGAGEMENT SPECIALIST - WORK FROM
Position at a Glance:
- Company: Workwarp
- Start Date: Immediate openings available
- Compensation: a competitive salary
- Position: FT CUSTOMER ENGAGEMENT SPECIALIST - WORK FROM HOME
- Location: Remote
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Employer Industry: Customer Service and Support Why Consider This Job Opportunity...  Competitive pay  Comprehensive benefits package including health, dental, and vision insurance  401k retirement plan  Paid time off (PTO)  Opportunity to work fully remote from anywhere in the U.S.  Fast hiring process What To Expect (Job Responsibilities)  Answer and manage incoming calls, emails, and chats to assist customers  Assess customers' needs and provide accurate solutions for a positive experience  Learn and adhere to all customer service procedures and policies  Strive to exceed personal and team targets, goals, and quotas  Record, organize, and file customer interactions and profile/account changes What Is Required (Qualifications)  Must be available and punctual for scheduled work shifts  Exceptional phone and listening skills  Strong written and verbal communication skills  Ability to learn and follow customer service procedures  Experience in a customer service role preferred How To Stand Out (Preferred Qualifications)  Previous experience in a customer service or engagement role  Familiarity with customer service software and tools  Ability to work in a fast-paced environment  Strong problem-solving skills  Experience with returns, refunds, and shipment tracking #CustomerService #RemoteWork #CompetitivePay #CareerOpportunity #Benefits "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer." Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!Â
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