Remote Bilingual Call Center Representative
Looking for a straightforward job? We're hiring a Remote Bilingual Call Center Representative! We offer a flexible, hybrid Remote arrangement for this position. This position requires a strong and diverse skillset in relevant areas to drive success. This role offers a salary package of a competitive salary, commensurate with experience.
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IMMEDIATE REMOTE CALL CENTER REPRESENTATIVE - BILINGUAL SPANISH OPPORTUNITY TO WORK FOR ONE OF THE LARGEST DISTRIBUTORS IN NORTH AMERICA... MONDAY - FRIDAY 9AM-6PM MUST BE LOCATED IN PACIFIC STANDARD TIME OR MOUNTAIN STANDARD TIME $18/HR Qualifications  2 years of call center customer service experience  Bilingual Spanish/English  Experince processing orders  ERP/EDI knowledge preferred  Microsoft Office proficient  Excellent communication skills Responsibilities  Ensures all orders received, through EDI, emails and phone are processed in a timely and accurate manner  Ensure any changes or revisions to orders are properly documented and communicated  Provide necessary documents to operations / warehouse department  Responsible for establishing and maintaining effective communication with all customers regarding price discrepancies, out of stocks and potential shipping delays  Ensure all customer related documentation is complete and filed  Processes RMAs and credits  When necessary forward credits to customers and corporate finance  Answer incoming calls  Oversee the resolution of all customer complaints  Ensure communications are comprehensive and thorough  Report all complaints to supervisor when applicable  Greets and screens visitors and telephone call and notifies staff members or records and relays messages  Complete reports and maintain documentation as required  Complete miscellaneous customer care functions and special projects as assigned.1%  Performs other relevant job duties as required About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law Apply Job! For more such jobs please click here!Â
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