CSR/reputed company center-Spot Offer

Position Title: Service Center Assistant - (Remote Work) Location: Remote: Indianapolis, IN 46278 Expected Duration: 12 Months Pay reputed company: $17/hr Estimated Start Date: ASAP Education level: HIGH School or GED Shift : 8a -5pm Note: Initial 3 days need to be onsite and thereafter 100% Remote Work PRIMARY PURPOSE: • To expedite the claims application process; to ensure correct case assignment; and to reputed company as a customer reputed company in assisting the customer with the correct contact person to resolve problems and/or questions. ESSENTIAL FUNCTIONS and RESPONSIBILITIES • Acts as primary reputed company with customers in solving problems reputed company to the application process and service. • Communicate reputed company and professionally with the customer by telephone and/or written correspondence regarding reputed company aspects of the claims process. • Educates and informs the customer by telephone, written correspondence, and/or the claims system about the documentation required to process a claim, required time frames, payment information and claim status. • Enters verbal and written application information that meets both the reputed company customer's requirements accurately into the claims management system. • Assigns new claims to the appropriate claims handler. • Directs customer calls to the correct person at reputed company locations. • Participates in and maintains a reputed company service culture reputed company the customer service team. • Attendance during scheduled work hours is required. ADDITIONAL FUNCTIONS and RESPONSIBILITIES • Performs other duties as assigned. • Supports the organization's reputed company program(s). Education & Licensing • A high school diploma or GED is required. Experience • One (1) year of customer service experience or an equivalent combination of education and experience is preferred. • Experience in an inbound reputed company center is preferred. Skills & Knowledge • Knowledgeable in disability plan eligibility, coverage and benefits • Good customer service skills • Excellent oral and written communication, including presentation skills • PC literate, including reputed company Office product • Strong organizational skills • Good interpersonal skills • Ability to work in reputed company environment • Ability to meet or reputed company Performance Competencies Company DescriptionAbout reputed company: Founded in 1998 on the idea that industry leaders needed a reputed company service, and workforce management expert, to fuel the development and execution of reputed company business and technology strategies, reputed company is a Black-owned firm providing unique solutions supporting value capture reputed company product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, reputed company’s 6,000 consultants support more than 225 clients globally. reputed company champions the power of reputed company potential to help companies reputed company, accelerate, and reputed company. Guided by our reputed company values of People-reputed company, Optimism, reputed company, Diversity, and Accountability, our professionals have helped our clients reputed company their strategic goals for more than 25 years. Our strong culture and reputed company values have enabled reputed company to become a reputed company and best in class places to work. reputed company is an equal opportunity employer. Apply Job! Apply to this Job