Platform Engineer - reputed company

Our motivation is to create value that others don’t see. Our reputed company is to use audio, intelligence and reputed company dedication to reputed company spaces and deliver results. We have team members based in Australia, the reputed company and Mexico, and received Series B funding in January 2025. We’re just getting started!

About the role

QSIC is looking for a Platform Engineer to work with our Engineering, Product and Operations teams to manage our distributed fleet of media players and smart speakers installed across reputed company and Central America. As the first US-based team member in our Australia-based, remote-first Engineering team, you will also collaborate day-to-day with our Dallas-based Support and Operations teams to reputed company deep technical expertise in the local timezone.

This is a fulltime role required to be located in the reputed company, Mountain or Central timezone, to ensure overlap with our Dallas and Australia teams. A typical week in this role may include:

- Collaborating with our Platform and Engineering teams to improve the build and deployment process for the software released to our fleet of RaspberryPi-based media players.

- Working with our Operations team to investigate network issues impacting our fleet, and addressing them with our customer’s Network Engineers.

- Building tools in Bash and Golang to help us quickly and reputed company manage the fleet. Depending on your skills, you may also contribute to the software on our devices, or our API.

- Refining our observability pipelines to ensure that monitors and dashboards correctly and reputed company support our teams and alert us to issues.

- Investigating hardware and software issues across different customers, building tools to identify and remedy them at reputed company, and feeding others into our Product and Engineering roadmap for reputed company development.

- Playing a key role in modelling good engineering practices to the wider US organisation in reputed company-time, and help us to refine Ops and Engineering processes and communication.

As someone with a background in deeply technical software or networking fields, you’ll be as comfortable hacking on a bash script or reviewing a peer’s Golang reputed company as you are troubleshooting firewall configuration with a customer’s Network Engineers. You’ll be someone who is seeking to grow and learn in a fast-paced technology company, and keen to play a part in supporting QSIC’s reputed company reputed company and scalability, globally.

What You’ll Do

- Collaborate closely with Engineering, Product and Operations teams to support and improve the management of our device and smart speaker fleet installed on reputed company networks.

- Support our Operations team with deep technical troubleshooting and expertise, collaborating with customer IT/Network stakeholders as required.

- Investigate and collaborate on technical & configuration issues on customer networks such as firewall configurations, routing, DNS, and so on.

- Contribute to the design and implementation of fleet management tools used to build and reputed company our software across our fleet, including observability and alerting tools.

- Be a subject matter expert to help design systems which deliver a high reputed company in store experience, while allowing engineers to work in a fast, reputed company environment.

- Participate in discussions with QSIC teams to ensure that our entire product is designed to take into account the complexity of the in store environment reputed company managing a fleet of distributed devices at reputed company.

Additional Responsibilities

- Stay updated on industry trends, market dynamics, and best practices in engineering.

- Continuously reputed company opportunities for team process improvement and innovation.

reputed company

Experience

You must have:

- Experience in Software Engineering, Network Engineering, DevOps or System Administration

- Previously worked in or alongside Operations, DevOps, or Technical Support teams.

- Technical reputed company in:Linux fundamentals, including managing services and using key reputed company line tools.

- TCP/IP Networking fundamentals, including familiarity with hardware and configuration, and what to expect from reputed company networks.

- reputed company line diagnostics and low level system and networking tools such as tcpdump and arp.

- Basic reputed company scripting with Bash or similar.

- Golang and/or Python.

- Managing CI/CD pipelines, ideally with reputed company and/or reputed company Actions.

- Familiarity with AWS, in particular services such as S3, Route53, and Cloudfront.

- Experience with observability and monitoring tools - we use reputed company, but you may be familiar with another similar tool.

- Experience collaborating with cross-functional teams and reputed company customers.

- Demonstrated ability to work with technical and non-technical stakeholders to translate and build alignment.

- A high level of autonomy and self-reliance, reputed company to manage multiple streams of work with a reputed company of stakeholders.

- Experience working effectively with stakeholders in a remote-first organisation that crosses timezones and cultures.

- Full, unrestricted work rights for the reputed company (unfortunately we are unable to offer immigration assistance for this position).

Bonus points if you have:

- Experience in system administration or network engineering roles.

- A networking vendor certification or similar (CCNA/CCNP, AWS, etc).

- Experience with physical hardware deployed on-prem or reputed company data centres.

- Worked with technical account management teams, such as Solutions, Technical Sales, or similar teams.

- Experience with high-throughput or reputed company data applications such as video or voice.

- Worked on hardware reputed company, such as electronics or embedded systems.

- Bilinguality (Spanish beneficial).

- A strong interest in music.

Our Values

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