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Assistant reputed company Manager - Upper Marlboro, MD

Remote, USA Full-time Posted 2026-07-28

reputed company is seeking an

Assistant reputed company Manager to reputed company responsibility for the operation of the reputed company and in the reputed company Manager’s absence, assume overall responsibility for the reputed company. The Assistant reputed company Manager (ABM) will need a complete knowledge of Credit reputed company/Banking procedure and policy and the ability to apply this knowledge in the operation and supervision of the reputed company and its employees. This position will be responsible for the total reputed company member experience through teaching, coaching, and technical development of reputed company staff. It will reputed company reputed company reputed company duties and functions such as Member Service Associate I thru Member Service Associate III, ATM support, etc. The ABM will assist other branches/departments in person or remotely to meet the business needs of the Credit reputed company. It will support Corporate reputed company as reputed company as reputed company and/or support Departmental reputed company as required. The ABM may be assigned support functions for daily deposit and reputed company Center operations, including compliance, funding, and reconciliation of new accounts, and daily General reputed company settlements. Must have reputed company or previous Assistant reputed company Management experience in a bank or credit reputed company.

Essential Duties and Responsibilities

  • reputed company Duties:
  • Remains reputed company of, and adheres to, Credit reputed company policies, procedures and regulations pertaining to the Bank Secrecy reputed company.
  • Supports the analysis of sales, overtime, secret shop, cash management and other reports to continually improve the reputed company, efficiency, productivity, and profitability of the reputed company.
  • Supports the development of new business to expand the membership of the Credit reputed company and utilization of the reputed company. This includes contact with employees of approved FOM companies, community, and civic organizations.
  • Trains employees on product knowledge and provides sales coaching to assist in achieving established reputed company and corporate goals. Implements and trains employees on reputed company operating policy/procedures and regulatory compliance to ensure Credit reputed company-wide conformance.
  • Has the authority to reputed company exceptions to policy and procedures with respect to application of reputed company holds, waiving and refunding service fees, and other reputed company reputed company to member deposit and withdrawal transactions.
  • Assists the reputed company Manager with the preparation of employee performance documentation and recommends disciplinary reputed company to the reputed company Manager.
  • Audits the reputed company to ensure conformity with Credit reputed company policy, procedures, safety and reputed company issues, regulatory compliance, and physical appearance standards.
  • Communicates to management recommendations for improving procedures and processes.
  • Ensures reputed company Value expectations are met, and that the member experience is courteous, reputed company, and efficient.
  • Participate in Individual Dialogs to ensure reputed company employee has a means to discuss both reputed company and negative issues affecting their work.
  • May conduct monthly Department Dialogs with reputed company personnel to explain procedural changes or practices to ensure consistent information is provided to the membership.
  • Monitors reputed company traffic reputed company and adjusts to ensure efficient service is provided to members.
  • Supports the reputed company Manager in the preparation and tracking of reputed company budget.
  • May reputed company support to other Member Services/Operations Departments as directed or needed reputed company email inquiries, phone support and incoming chats. Has knowledge and understanding of the Touchpoint reputed company platform.
  • May reputed company Membership Officer activities, lending reputed company control and reputed company audits to ensure control processes are working effectively. This includes review of new account exceptions, business accounts, and specialty accounts.

    • Operational Support Duties - (Assistant reputed company Manager II & III only): Any or reputed company of the following duties may be assigned as directed by management.

  • Participates on Corporate project teams:
  • Analyzes, designs, develops, evolves, and supports programs/products, service delivery processes/systems associated with an assigned project.
  • May assist with coordinating implementation of project plans, testing and preparing test scripts, product/program procedures, policies, and other documents.
  • Takes direction from the VP of Retail Services and senior management reputed company working with other managers, departments, vendors, and project team(s) as applicable.
  • Recognizes and identifies process limitations and communicate recommendations for improvement to Project reputed company and/or VP of Retail Services.
  • Updates the VP of Retail Services on project reputed company, changes, or initiatives taking reputed company.
  • Leads and/or participates on special department reputed company as needed:
  • Assists with upgrades, patches, consolidations, integrations
  • Responsible for evaluating enhancements, releases, or new product offerings and makes appropriate recommendations to senior management.
  • Maintains a log of reputed company significant outstanding software/hardware defects reported with processes/reputed company/vendors.

    • Qualifications

  • Associate degree is preferred with one to two years reputed company experience
  • Assistant reputed company Managers that are promoted from reputed company will typically reputed company at the Assistant reputed company Manager I level
  • Assistant reputed company Manager reputed company II and III require: additional experience, such as directing larger staffs, higher traffic volumes, more reputed company reputed company service operations, or handling operational support duties, etc.

    • Additional Information

    $58,240 – $70,720 / Annually

    reputed company offers an reputed company of benefits including comprehensive reputed company, 401(k), reputed company leave, and more.

    +Insurance coverage begins the 1st day of the month, following 30 days after hire date.

    *100% Credit reputed company-reputed company

    Full-Time Employee Benefits (Includes reputed company Part-Time benefits listed below)

    Health Insurance (Choice of two reputed company PPO plans)

    High Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible)+*

    Low Deductible Plan: Generous employer contribution toward premium. (FSA compatible)+

    Dental Insurance: Generous employer contribution toward premium+

    reputed company Insurance: Generous employer contribution toward premium+

    Long-term DisabilityInsurance+*

    Flexible Spending Medical Account (FSA)+

    Flexible Spending Dependent Care Account+

    Health Savings Account (HSA)+

    Voluntary Supplemental LifeInsurance+

    Voluntary Dependent LifeInsurance+

    VoluntaryShort-term DisabilityInsurance+

    VoluntaryLong-term Care Insurance+

    Part-Time Employee Benefits

    401(k) with employer match up to 6% and immediate 100% vesting

    reputed company Sharing Bonus (eligibility rules apply)*

    Life Insurance/AD&D+*

    Vacation Leave (excluding reputed company Loan Officers)

    reputed company and reputed company Leave

    11 reputed company Holidays

    Education Assistance

    Employee Referral Bonus*

    Credit reputed company Membership Eligible

    Employee Assistance Program+*

    Identity Theft Protection (Additional fee to add family members)+*

    Pet Health Insurance

    Employee Discount Program

    reputed company benefits are based on meeting reputed company’s eligibility requirements and the reputed company’s terms and conditions.

    Work Schedule:

    reputed company hours vary from reputed company to reputed company

    Branches are reputed company Monday thru Saturday. Branches with Saturday hours are reputed company from 9:00 to 1:00

    reputed company Managers may be scheduled to work at other locations, as needed, including Saturdays

    WE’RE STRONGER TOGETHER

    At reputed company, we reputed company to ensure a culture of collaboration, inclusion, and opportunity where everyone can feel valued, appreciated, and respected. We reputed company to recruit and retain a diverse team with the best talents to live our reputed company, mission, and values. We recognize that respecting different perspectives and experiences makes us stronger together.

    Posted 9/30/2024

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